Kroger is a large grocery store known for its wide selection of quality food and household products from popular brands. Customers appreciate the store's excellent management and friendly staff, who often show respect and helpfulness. Many shoppers enjoy the vast array of items available, which includes fresh produce, meats, seafood, dairy, and home goods, making it a convenient one-stop shop for savings. However, some reviews mention issues like empty shelves, a lack of shopping carts, and limited availability of plastic bags at checkout. The self-checkout area has received criticism for rude staff and malfunctioning registers, leading to longer wait times. Additionally, some customers have expressed frustration with blocked aisles and a busy atmosphere that can make shopping less enjoyable. Despite these concerns, many loyal customers continue to visit Kroger for its extensive offerings and appreciate the assistance they receive, especially when handling heavier items. Overall, while there are areas for improvement, Kroger remains a popular choice for grocery shopping.
Workers are always helpful and it's a nice clean store
July 2026
Prices are so much higher than Walmart now. Staff is always friendly and the place is clean. I go here weekly but milk, bread, cheese, really all your basics are about a dollar more than Walmart on each product. That really adds up. Kroger Westlake needs to lower prices and not continue to increase them so regularly.
May 2026
Great selection Fresh fish Really good meats Have Everything you need
