-
November 2023 by Ol' Town Square
This company has the WORST customer service!! The internet is not reliable. It goes out nearly every day and sometimes multiple times per day. The receptionist is clearly fed up with customers complaining so, instead of being helpful, she is RUDE and says it must be your fault. The techs are rude AND clueless. The last tech was so clueless he actually wanted ME to do the diagnostics. I don't know how these people stay employed.I work from home and just end up using my cell hotspot for internet most days. Avoid Zitel, unless you just like throwing away money every month.
-
September 2023 by Jenny R
The speed is great but the real pull is how well they treat us! Their staff are always so polite and friendly! They offer great quality and affordable prices, we really appreciate them.
-
January 2023 by Harold Cochran
I don't know why I am paying ya all 110 a month for 8 to 10 megs of download speed.whay happened to the gig I am paying for?
-
October 2022 by Bradlee Donahue
This is by far the best internet around. We had the infinasky where we paid almost 600 dollars for install and 140 a month for no where near the speeds I get now. I would on a good day get 15 mbs down and that was on a clear night at 3 AM when no one was using the internet. This internet has been rock solid since day 1. Only had it drop twice once when the infinasky people disconnected it thinking it was their wires and 2nd was related to weather. It was down both times no more than 3 hours. Whoever runs this company is amazing and should run for office. All jokes aside you will not be disappointed by this internet. Best thing to happen to Bedford County since What About Bob.
