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November 2025 by DEE S
Excellent location and service! Came in for fingerprints, was in and out in less than 10 minutes. Absolutely recommend!
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November 2025 by Quadiah Mitchell
Went in for fingerprints . There was a lady there a black women I don’t know her name. But she was very kind and took me way before my appointment . Very kind woman she had a mask on covered up. Her spirit was kind I liked her energy for some reason.
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November 2025 by Jennifer Nikolaisen
Wonderful service every time I go here - friendly staff and always with a smile!
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November 2025 by D'Andrae Beasley
Great customer service from Mr Alex! Great help with what i needed
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November 2025 by Scott Stebbins
Great service
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October 2025 by Derek L
Great customer service Mr. Alex helped me out with a difficult package I was having issues getting away he made it a breeze thanks 😊
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October 2025 by Michael Thomas- Realtor
Alex The owner of Pacmail in Montclair is one of those rare people who genuinely takes pride in helping others. His attention to detail and customer service have saved me time and headaches more than once. As a busy real estate professional, having someone local I can count on for shipping, printing, and last-minute needs keeps my business running smoothly. He treats everyone like a neighbor, and that’s exactly the kind of energy that makes Montclair special. If you value great service and community, Alex is your guy.
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October 2025 by Caleb Affeldt
Very effective and quick! Staff was very pleasant and personable
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October 2025 by Thomas Seay
Great Place. Helpful and friendly with all my needs!
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October 2025 by Ben Smith
Very nice, helpful, and efficient
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September 2025 by Abdullah Alnasri
Alex was really helpful
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August 2025 by Beth
Skip the post office—go to this Pak Mail! Friendly staff and fast, stress-free service for all your USPS & FedEx needs. The employees genuinely care about helping you. Every visit is quick, easy, and stress-free. I wholeheartedly recommend this business to anyone looking for top-notch service! A++ 5 ⭐️'s
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August 2025 by Crystal Stephenson
I’m not impressed by this place. It says on the sign and website that they pack the boxes for you but they hardly had any box sizes when it came to actually packing them. So they put the items in much larger boxes than needed which made the items cost a lot more than they should have to ship.
They also charge you for items but they don’t give you the exact charges/ breakdown on the receipt. When asked about that they said they aren’t able to do that.
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July 2025 by Marwa Ibrahimi
I love their customer service, they are kind and professional.
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January 2025 by John Mink
I've been using Pakmail for years to handle our mail and packages. However, since the change in management last June, the experience has drastically declined. Prices have increased significantly, and today, they held our packages because our mailbox expired in December. Instead of notifying us professionally, they refused to release our items until payment was made on the spot.
Last month, my wife went in to ship a package, and they quoted her $103. I shipped the same package myself for just $22. When I raised this issue and requested a call from their management, I was promised a follow-up, but no one ever contacted me. Similarly, my father-in-law tried to send a letter, and they quoted $42, which we shipped elsewhere for $4.
We renewed our mailbox for another six months but will be transitioning all our services to another provider. It’s disappointing to see a business prioritize profits over building relationships with long-term customers.
