The CVS Pharmacy in Moseley provides pharmacy, health, and wellness services with reliable value. It is open seven days a week for prescription refills, vaccinations, personal care items, and more. Customers can save money with weekly deals and the ExtraCare rewards program. Time-saving options like same-day delivery and free pickup are available. Many customers find the pharmacy fast and efficient, and they describe the staff as friendly, nice, helpful, hard workers, and super nice. They feel the workers endeavor to be as helpful as possible. However, the store can be understaffed at times, and the pharmacy closes for a necessary half-hour lunch break, which requires planning around. While most staff are praised, there have been significant negative experiences reported with specific pharmacy employees. These incidents involved customers being told the staff were too busy to help, being treated rudely, and having difficulties getting vital medications filled, leading to complaints to management. Following intervention, service improved in those cases. Another isolated complaint mentioned an unfriendly checkout person who was too busy talking to a coworker. Overall, the store is well-loved by many for having everything they need, great prices, and reliable service from most of its team, despite occasional staffing challenges.
I LOVE this CVS! I can always find what I need in OTC meds and always see unique holiday candies, wrap and treats!! I also like the manager, who cares about his customers! This CVS is always very clean and organized! I truly appreciate that! Have a wonderful holiday season!!
October 2024
Horrible Pharmacy service. Indian (male) pharmacist is extremely rude!! Will never go back there. Zero stars.
August 2024
Horrible customer service. Whenever you call you can never speak to a live person. You are constantly transferred to leave a message
