-
December 2023 by Yanelis Alvarez-Miranda
I have had a very good experience thanks to the help of the representative Ana De Gracia, it has been one of the best days in the 10 years that I have been a member of this bank.
-
November 2023 by Lane Rice
I’ve been banking at 1st Advantage since I was in high school and everyone there is always super kind and personable. Mrs. Ana De Garcia and Mrs. Carolyn are my favorite representatives to work with, they always take great care of me! I’m thankful to see them every time I make a visit to the bank! Thanks for all you do!
-
September 2023 by frances lewis
Mrs. Mills is excellent. She never rushed me through the process. She took her time and listen to my concerns and I felt comfortable with her. Please make sure she knows that. Thank you all at 1st Advantage Federal Credit Union.
-
September 2023 by wanda ross
Michelle was awesome. She handled my issue quickly and provided excellent feedback. I thoroughly enjoyed working with her. Kudos to Michelle for a great experience!
-
September 2023 by Sarah Smith
I was very stressed going into the branch. Rebecca Corbett helped me through my issue. Great member service representive. Great service from her!!
-
August 2023 by Sarah Goodeyon
I was looking for a debt consolidation loan. Stupidly, I went with the big loan lenders that Google suggested. When they didn't work out, I turned to 1AFCU. Working with Rebecca and Michelle was so easy and SO quick! They were super personable and had great communication! I will definitely go back to them with any other financial needs!
-
July 2023 by Danny Schlosser
Michelle Mills is amazing. I have been doing business with her for years, probably 5 or 6 vehicles, 3 motorcycles, refinances, etc, and her customer service and attention to detail is one of a kind. She turns what would normally be a stressful situation into a smooth and easy experience. She really is remarkable, and looks out for your best interest, and what would be beneficial to you. 10 out of 10
-
July 2023 by Tim TapsTangos
Rebecca was extremely helpful. I set up business accounts and handled some personal affairs and they went flawlessly.
-
February 2023 by Nae Nae
Someone at this location switched my account from a Premier to an advantage without me knowing and lied to me and said that I couldn’t get a debit card even though their was no minimum balance to set up the account. I spent 30 minutes in here to get my debit card for her to be doing a whole lot of typing when the account was already set up now I see that it’s because she switched my checking account and she also lied to me saying that I can get money out the atm using my account number. I went to the atm looking crazy & went to another location and they made me a debit card with no problem! Have to call tomorrow to get my account switched back to premier SMH.
-
February 2023 by letitia sterling
Erica at 1st Advantage Federal Credit Union did a great job helping me get my refinance done. She was very professional and informative. Thank you for being so patient and I am very happy!
-
December 2022 by Kanee Davis
I LOVE THIS CREDIT UNION!!! MICHELLE MILLS IN HIDENWOOD IS A FAV! SHE IS KNOWLEDGEABLE AND ALWAYS WILLING TO GO AN EXTRA STEP TO HELP. AS WELL AS SINIA IN VB! ONLY DOWNSIDE IS NO ATM.
-
December 2022 by Kanee D.
i love this credit union!!! michelle mills in hidenwood is a fav! she is knowledgeable and always willing to go an extra step to help. only downside is no atm.
-
December 2022 by Katrina H
I would like to give a shout out to Michelle Mills. She made opening my new checking account experience amazing. She's very personable and very knowledgeable about the services they provide. She's definitely good at what she does! Michelle you made my day and I bragged about you to everyone in Riverside and told them to check their emails if they already haven't and take advantage of the the offers 1st advantage had to offer for the employees.
-
September 2022 by Jack Pittman
Rebecca Corbett is wonderful, incredibile service!
-
September 2022 by Penn Reavis
I was interested in purchasing a vehicle at auction. I walked into my local branch and met with Michelle Mills for the first time. Even though I walked in with my financial records, I was surprised that it only took Ms. Mills 10 minutes to offer me a loan. It was late in the day, so Ms. Mills said she could email me the contract. I could review it that evening, sign it electronically, and pick up the money tomorrow morning. And that’s exactly what happened. Thanks! At 65 years of age, I can honestly say I’ve never gotten a loan so easy and so quickly.