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February 2023 by Laurel W.
I had a flat tire and called AAA in Tidewater Virginia . Within 15 minutes, Mr. Heinz had changed out my flat tire. He was very kind and very efficient and I was grateful for his kindness. I'm grateful to have AAA for so many years.
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August 2022 by Larry Barqs
Made an appointment online, followed gps to address given. Could not find DMV, no signs as to where it could be. I left and went back home. Found out later it was inside AAA…need a sign if two places/business share an address
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August 2022 by Ali
No where says DMV!!!!! Missed appointments because supposedly THIS is DMV, same address Virginia.gov gives….yet NOTHING that says DMV location.
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February 2022 by Carrielene Pugh
Every time I had to use my AAA the dispatcher always gave me an ETA but Tow Driver always came before the time I was given. GREAT JOB!
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December 2021 by Amy Daluisio
Did not get address right. Three hours later.
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November 2021 by Phyllis Whitley
Mapped our last trip for us, great service.
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October 2021 by Holly Howlen
I really don’t know why I even pay for AAA. My wife broke down in the middle of the main road, was unfortunately impeding traffic. Waiting with a police officer for over an hour without so much as a phone call or any kind of ETA. This AAA company is discourteous and rude on the phone as well. Will def be looking into other roadside assistance.
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August 2021 by Holly Blowe
I really don’t know why I even pay for AAA. My wife broke down in the middle of the main road, was unfortunately impeding traffic. Waiting with a police officer for over an hour without so much as a phone call or any kind of ETA. This AAA company is discourteous and rude on the phone as well. Will def be looking into other roadside assistance.
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July 2021 by Victor Rivera
I have to say that my agent Kristal was amazing she gave me an amazing quote and got me on the road fully covered along with renters coverage for my home all at a very great price thank you. Highly recommended ?
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June 2021 by Judy Wagner St. Pierre
Excellent and thorough service.
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May 2021 by Carolyn P.
Ashley at Tidewater AAA was so helpful and went above and beyond to help us. We are new here from CA and she gave us maps, booklets and info to help us learn about the area. She was so kind as well.
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March 2021 by Felicia Russ
Excellent customer service!
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January 2021 by Stephanie Lovell
Very helpful, quick, and efficient.
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November 2020 by Pam Romeo
Our experience with Angel is always top notch!!! Love her.
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September 2020 by Sharon Crosby
Staff are so helpful. Brochures and information are always available. Savings on travel through AAA are so worth it.
