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February 2024 by Cheryl Larson
They always have what I need and help me find it. They are always ready to help.
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October 2023 by Hazord The Skull Dog
10/10 man go here if you need anything what's so ever the two people helping me today on Saturday at 8 we're very nice and helpful I wouldn't bring my business anywhere else! Thank you, (p.s) I forgot the names of the people there tonight
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May 2023 by elflacoguzman
Hey what can I say every time I go to other places I get my car battery I order and pur it in my car , this time Mr (forgot to ask his name) installed my car battery and the windshield blades with a smile all the time.
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November 2022 by Kristy Katschman
I don't expect employees to be mechanics but I do expect them to be able to use the computer system they are trained to use to look up parts.
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October 2022 by Ashley Griffith
I just wanted to say many thanks to Chris for his help & awesome customer service!!! I had an online order for a battery & was planning on taking it home to change it out or putting the significant other to work rather lol ? But Chris said he could do it, no problem! Which I am so thankful he did because he had the proper tools including a device that made sure my vehicle didn’t lose its “memory” of preprogrammed radio stations, Bluetooth devices etc! AND he even supplied me with anti-corrosion washers for the battery terminals from his own personal stash!!! I’m just blown away by such incredible professionalism & true blue customer service! It’s becoming a rarity these days! Chris was the bee’s knees!!! Somebody give him a raise!!! Thank you ?
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July 2022 by Ron Mann
Great place to pick up your auto needs.
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May 2022 by Evan Valdyke
I come in with the details of a specific yow wiring harness i need. Employee I believe was a manager didnt even look up in the system, took me to tow wiring said "its all generic" ans walked away. Had to figure it out on my own. Choose what I think may work. Get home. It doesn't work. Turns out I needed the specific GM one afterall3. Wasted $40 and 30 minutes of my time. Sticking with Autozone forever more
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April 2022 by Sammer Soubra
The gentlemen that helped me where very knowledgeable and made sure I left with the right product!
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February 2022 by Charlotte Johnson H.
On February 24, a rainy cold day around 2:30 pm I stopped at Advance Auto Parts Store #02960 to purchase windshield wiper blades because the blade on the passenger side of my car had split. As I was purchasing the blades I asked if I could have them installed. The cashier (a man) mumbled something about going out in the rain. I didn't understand whether the answer was a yes or no, as I paid for my purchase and I asked again if I could have wipers installed. After complaining again about going out in the rain , he replied with a nasty attitude "I'll do it!!" By this time I'm irritated by his nasty unprofessional attitude. So I told him to take the wipers and refund my money and that he had a very nasty attitude. As I was returning the blades the lady in the store offered to go out and put the blades on but I politely told her no thanks and left the store. For years Advance Auto Parts has been a go to place for basically anything that I needed for my car but today was my last visit. I gave one star because there was nothing lower. This character needs lessons in professionalism and courtesy. Just being plain nice wouldn't hurt. C in Newport News Va
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February 2022 by Donna C
Unexpectedly having a dead battery is never fun, even less so after a snowstorm, but Joseph made our experience much more enjoyable! He installed our new battery quickly and was so positive and friendly the whole time. This was after being turned away from a competitor due to short staffing, so we were even more grateful. Would highly recommend this location for friendly, prompt service!
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February 2022 by Cheryl Stolz
What a great experience buying wiper blades! I wish I got the gentleman's name. He even played "traffic cop" and helped me get around a stream of traffic!
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January 2022 by Paru Paro
Had to have them test the battery. The guy came right out, very nice and helpful. Tested the battery, said things were fine and suggested what to do next. He was really nice. The store is in a good location. The store is in a tricky part of the shopping center, it's right on the corner. You have to be careful when backing out. It can be dark on that side when the other shops are closed. But you feel safe in the area. Nice size store, and lots of parking.
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December 2021 by Mollow Shears
The employees are so well knowledge and pleasant to speak with
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November 2021 by Ashley May
Found everything I needed easily and had some awesome friendly employees to talk to and ask questions! Thanks a million!
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September 2021 by Francesca Lafata
Told I could buy a battery but they couldn't put it in my Ford fusion because it is considered "labor intensive" and then referred me to pep boys. I went to autozone instead and was in out in 10 mins, they tested my battery and replaced my battery all in just 10 mins. Disappointed in advance auto today