-
October 2024 by Nabil Sawal
If you value your time go to a different Bank Of America or Wells Fargo.
This location doesn’t know how to treat you correctly when you walk in. Business clients have to wait 5 to 20 minutes to get help even though they have a section for business clients but that spot always seems to be closed.
-
September 2024 by Swexa Baral
This is the best branch of bofa.. everyone is very helpful,kind and respectful.
-
August 2024 by Rossy Nova
It has been an extraordinary experience, the attention we had from the entrance with the security to the customer service, excellent people and the service is the best. Without fear of being wrong, the best choice has been Bank of America! Blessings to all, especially MRS Dani Ferreira, an excellent person and her service is exceptional 🙌🏻
-
March 2024 by Karina Crivtonencu
I had a very pleasant and nice experience with Daniela Ferreira. I did not have an appointment scheduled for the day and she was very quick at getting everything sorted out that I needed. I definitely recommend the J Clyde Bank of America location!!
-
March 2024 by Albert Johnson
Daniela Ferreir What is the great help me set up my checking and saving account and gave me information on getting CD and how to build an Internet establish credit
-
February 2024 by Billy S
Online hours and bank hours dont match . Time wasted
-
February 2024 by Alex Vauxal
Everyone was very friendly, even the guard opened the door for me,
Very nice teller too.
-
February 2024 by Lynne Adams
Outside ATM very convenient. Hate going inside banks
-
February 2024 by Kathryn Kreisner
Ridiculous No Drive through here,,
-
December 2023 by Anthony Garrelts
We got up early this morning to drive from North Carolina to Newport News in order to take care of an insurance check (which required my father in law’s signature) only to be in told by my bank that they couldn’t cash and deposit it- and that if we’d have to wait until the 13th…the money is for us to purchase a car today so we arrived to BOA to discover a very, very long line of folks.The tellers were pleasant and efficient- especially the lovely woman who assisted us- Tiffany Curtis. Remarkable service, a wonderful attitude even in the face of grumpy folks being difficult (I hope we were neither!). I thoroughly enjoyed her presence and her competence- truly a model human and exemplary customer service employee!
-
December 2023 by 777nargo
I have had my salary deposited at Bank of America for over 20 years, so I have used the notary services provided at several BofA branches. Dani Ferreira at this branch has helped me two times in the past year, and she provides exceptional customer service. She is very helpful, professional, and friendly, and with great people skills in both English and Spanish, I know that because she is fully bilingual as I am. Go to her for any banking function or notarial service, and you will leave the bank happy!
-
August 2023 by Kalynn B.
We stopped in there to get help with some card issues & everyone was so kind. We didn't have an appointment and they still got us back in a good amount time. Dana was a great help!
-
July 2023 by Shodmock
Never cash a check here again. I just waited for almost an hour in line because 1 teller was on the phone, The other lady must’ve been manager because she did nothing but watch the other teller work… all while 4 other people walked in and waited behind me. THEE Worse customer service experience (they wont even serving lol) I have ever received at a BOA. Choose another BOA in the area if you need teller service.
-
July 2023 by DanG
So banks aren't usually a place where the best service can be found as some comments seem to indicate, but let me tell you that today thanks two of the bank employees: Tiffany Curtis and Mercedes Townes, they helped us way above and beyond the call! I drove to NN from the Philadelphia to help my mother with her accounts and did not have an appointment. Tiffany called around to see if any other of the banks had openings and when they did not, Mercedes started the work and Tiffany finished it up... no easy task as it took completing multiple forms and requesting BofA corporate legal to get involved and approve our requests. Kudos's to both Tiffany and Mercedes for helping us out!! Thanks ladies!
-
June 2023 by Dan G.
Let me say that today thanks to two J Clyde Morris location BofA employees: Tiffany Curtis and Mercedes Townes, we were helped way above and beyond the call! I drove to NN from the Philadelphia to help my mother with her finances and did not know we needed nor had an appointment. Tiffany called around to see if any other of the banks had openings and when they did not, Mercedes started completing the forms and Tiffany finished it up... no easy task as it took completing multiple forms and requesting BofA corporate legal to get involved and approve our request. Kudos's to both Tiffany and Mercedes for helping us out so much!! Thanks ladies!
