-
June 2025 by Quanita Darden
I’m just dropping in to let you guys know how great Johnnie and Melissa were. I went in yesterday so frustrated because my phone was shattered into pieces and I had cricket and they were just give me a run around, and knocking me across the head with a price. My relationship with boost started off with a simple phone call confirming the location. Because the first boost mobile and I went inside was just a location where they accept boost mobile purchases. Then I called back and spoke with Melissa and she was so pleasant and so informative of all my questions. She did not get frustrated with me even though I was frustrated. I walked in and was greeted by the most Pleasant to people ever and to be honest use when you go on the phone companies is a whole bunch of teenagers that don’t wanna do the job. These two were boost mobile power houses the way to their energy just down off of each other and so helpful. It was intentions to purchase only one phone and transfer my lines over but they were so good I end up purchasing three phones all because Johnnie was so informative and professional he is the ideal manager . I feel great about my purchases and I didn’t feel pressured or haggled they are amazing.
-
January 2024 by Simone Moore
Hair store had an awesome sale!!
-
January 2024 by Maleny Saldierna
Horrible place! I went to pay my bill…so I thought! Instead the cashier kept my money and I had to buy a phone card to pay for my bill! Do not trust their employees& manager! Went back with the receipt I was given(they gave me a very old receipt from someone else’s purchase) and I asked them to check the cameras! The manager “was out of town/vacation” VERY SHADY PLACE! Do not trust this boost mobile
-
November 2023 by Sherry
The got a good trade in deals
-
November 2023 by Chartrice Scott
Horrible Service!
-
August 2023 by Ahmad Sidiqi
Great customer service
-
July 2023 by THE UNDERATED DARKNESS
Not good
-
March 2023 by Annie Heart
John is nice but Boost sucks. 30+ scam calls a day on their service. 5g? Still slow as hell.
-
February 2023 by Angelina wyatt
Jus went an got a phone tonight at BOOST MOBILE ON JEFFERSON AVE. SUITE D... spent 200.00..only to come home to NO PHONE in the BOX!! By time I got home an seen the store was CLOSED! Called but couldn't leave a voice mail because it was FULL!! JOHN was the name of the guy who did my transaction.. an now I will have to be LATE for WORK tomorrow jus to GO get my PHONE that I should of had already in MY BOX!!!! UPDATE!!I went back this morning and he was waiting for me! Seems he put the phone on counter.. me not noticing when he gave me the bag I walk straight out thinking it was in box in bag..
-
January 2023 by Nikki 1212
Paid more than I expected and when I questioned why the price was so high. I was told because of a setup fee, but I've been with Boost for about 3 years. I didnot receive my receipt and when I called Boost Customer service, I was also told that the transaction could not be seen on my account, and that they would try to get in contact with this location to see why I was charged an activation fee. I feel like I was taken advantage of and will be leaving Boost, this was a horrible experience.
-
January 2023 by Tovaris Porter
If anyone you know need a phone Boost got you and love ones
-
November 2022 by Pamela Gregory
I never had good services with boost yet my bill was 80$ month because I thought I was paying for good services! I ENDED UP CALLING EVERY MONTH DUE TO POOR SERVICE ;( SAD!!!The best thing to happen to me was the switch over that T-Mobile took part in and I became a new customer of T-Mobile and now I'm a Metro TMobile customer.The plans are cheaper. I'm getting what Im paying for and Iv had no issues since I switched in Jan 2022 from Boost to TMobile.I have cell phone towers in all the areas I travel with out issue!! My hotspot last longer than 5 or 6 days.I use it alot and I expect to pay for it but not if I'm simply not getting it.I often do reviews per company's I use and I typically do not write bad reviews. I will simply move onto next product but Boost really grinded my gears!Again I don't mind paying...but........ Not if I'm not getting what Iv paid for AT ALL!
-
November 2022 by Taunya Shields
The customer service here was great. The guy was nice and very helpful. I will come back to this store
-
October 2022 by Danni Daughtry
Service is awesome and willing to beyond to make sure your phone and service is working before you leave
-
August 2022 by Sherri Butts
This location has the friendliness employee working there I'm not sure of his position but he is great now there corporate employees is what mess up this location because they are useless. They will give you the run around when it comes to doing the ACP government program because they want you to stay with them and pay a monthly fee of $57.00 for the program that is free so then you leave them and won't give you the correct pin for your account transfer and so you have to start all over which means don't go to Boost with your ACP go straight to any other mobile company to get it done right the first time. Now that I have my mother with a good company she good so again stay away from Boost it will save you time in the long run and you're welcomeUpdate I did reach out to your team which didn't provide any help because as you know all fees had to be paid before I got the phone and then your help was only to disconnect my mother's phone for non payment... it all boils down to the fact that Boost Mobile doesn't know how to properly handle ACP.
