CarMax in Newport News, VA, offers a large selection of used cars, trucks, and SUVs, making it easy for customers to find what they want without the hassle of haggling. The buying and selling process is straightforward, with customers appreciating the no-pressure environment. Many reviews highlight the smooth experience, mentioning clear communication and thorough support from staff. Customers have expressed satisfaction with their trade-in values and the overall pricing for their new vehicles. The dealership is recognized for its friendly and respectful service, with staff members ensuring all questions are answered. CarMax also provides convenient services, such as a ride home after selling a car. Overall, CarMax is praised for its easy and pleasant car shopping experience.
Great people to work with they make sure you are happy with the vehicle you buy. They have good quality vehicles and fix any problems you find.
July 2026
Sales people are great. Finance. People are great. The service department is a little slow.
July 2026
Nice clean place,lots of great cars to look at super cheap prices. I got an appraisal to sell one of our cars online and they bought the car for the exact amount that the appraisal was for so I was super happy.. I looked around for appraisals beforehand and they offered the highest amount .
