-
July 2023 by A DAY IN THE LIFE of Jason Valentin
Gina and Francis were two of the best customer service reps that I have ever met in my whole entire life. It’s nice when you go somewhere and the workers know exactly what they’re talking about. Not only did they help me what they help me understand the issue that was going on with my HVAC unit. This place is highly recommend it 10 410 because of the experience that Gina and Francis gave me while working on my HVAC unit. I would happily go back to Cash well anytime and recommend all my family and friends.
-
April 2023 by Barney Thecat
I have bought parts for several appliances from Cashwell Appliance Parts in the past and I was always happy with the service and parts provided.On my most recent trip, I needed to replace the Water Inlet Valve on my 20+ year old dishwasher. I called Cashwell's and spoke to Brady. He quickly researched the part, checked inventory, and quoted me a price over the phone.When I arrived at Cashwell, Brady had the part on the counter waiting for me. We verified the part was an exact replacement and I was quickly on my way. The part works perfectly and I am very happy with the assistance I received from Brady who was helpful, friendly, and professional. I will not hesitate to patronize Cashwell again,
-
April 2023 by Tommy Fisher
Cashwell’s Newport News demonstrates a commitment to customer service rarely experienced these days. From the sales counter to management Brady and his team go above and beyond to help their customers make their appliance repairs!
-
February 2023 by Pamela Shepard
I called Cashwell Appliance Parts on Wednesday and spoke with Brady. He helped me find the item number and ordered the part for my oven. The part was scheduled to arrive the next day (Thursday), However due to my work schedule I couldn't pick up the part until the following Tuesday. Brady offered to meet me after work on Thursday to deliver the part. Hat's off to Brady for going the extra mile and his exceptional customer service skills.Extremely happy customer ?
-
December 2022 by Paul Wilson
The absolute best place for appliance parts! They offer outstanding advice and have always been helpful and polite.
-
December 2022 by Chrissy Taylor
Great service! And they had the dishwasher drain hose I needed! ?
-
December 2022 by Bill Bretton
Great local source for all types of appliance parts. Friendly staff.
-
December 2022 by Aaron Watkins
Wow, I needed a water intake valve for a ge dishwasher. I google appliance parts stores and blue crab appliance came up first. I called them and they wanted to charge me $60 for a part they would have to order, then it wouldn't be in for 7 days.I called cashwell to check and see the difference and it was $25.50 for the exact part and it would be in from order the following day!I will always go wish cashwell for ever single repair.I am a diy homeowner and you have gained a life long customer. Thank you again!
-
December 2022 by AC CHURCH
If you need a part for ANY APPLIANCE Cashwell is the place. Brady has been there for over 10 years plus. The young ladies at the counter Gina and Francis. As a person that works on refrigerators or washing machines or HVAC Replacements. Cashwell is my place. Their prices are reasonable and fair.
-
December 2021 by Kenny B
Two days before Thanksgiving and the baking element in our oven shorts out. Cashwell's had the part I needed as well as excellent customer service.
-
December 2021 by Dan Peters
Really nice people. Helped me find the part I needed and even got me a comparable part that was 50% cheaper. Couldn’t recommend enough.
-
December 2021 by Bob Drivas
Very impressed with the service. Didn't get the young lady's name, but her initials on the invoice are AEW. Was greeted as soon as I entered the store, she just glanced at the part number I had written down, went straight to the part location, brought it back to the counter and completed the transaction. In and out of there in less than 5 minutes. Rare to find this kind of service anymore. Thank you.
-
December 2020 by jonathan duncan
Older man very helpful the younger lady there extremely rude. She didn’t seem like she actually cared about the customer at all. Extremely bad customer service. The older man that helped was extremely helpful.
-
December 2020 by Old Hip Hop
Friendly group of employees!!!! I love to go up there to pick up things because the staff is great, great prices and great service!
-
December 2020 by Terra Rayofsunshine
I ordered a part online. They quickly responded with an email to let me know the status of the part ordered. I failed to read the email thinking it was a confirmation email. When I went to the store to pick up the part, I learned it was on back order for 3 weeks. I have a special dryer, so they aren't kept in stock. They were very helpful and proactively refunded me the money. The part was much cheaper than the competitors. I wish I could of waited for it. Very professional and helpful!