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September 2024 by John Biggs
The sales team went above and beyond to make sure I had a positive experience.
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September 2024 by Jesse Alexander
Very sweet and outgoing and great communication skilled woman I'd would go back when ready to purchase another vehicle
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September 2024 by Thomas Ivey
Great experience. My sales consultant Mohamad was professional, friendly and knowledgeable in every way. Would highly recommend Mohamad and Priority Lexus of Newport News.
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September 2024 by Linda Lindfors
Mohamad was a pleasure to work with. He was interested in finding out what we wanted and how he could meet those needs. He was a straight and honest shooter. We were very pleased with his service and would recommend him to our friends and family.
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September 2024 by Dennis Leggette
I bought my Lexus 250 IS six months ago and I'm looking for a dealership, if I were to need one. These reviews I've been reading makes me a little uncomfortable with your dealership. I just received a Lexus recall on the inner portion of the rear fender arch, may experience water intrusion due to improper sealer application. Do you even have a good body shop?
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September 2024 by Jack Manning
Khaled from Priority Lexus was a great sales person. He was very friendly and accommodating and not pushy. He made sure to get various cars to test drive to provide options within the style I was interested in. Overall I had a great experience and would recommend Khaled and Priority Lexus.
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September 2024 by Lisa Caudle
Great experience, every one was so kind. Purchased the vehicle I wanted with no problem. Highly recommended
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September 2024 by Ron Hinebaugh
Definitely a hassle free experience! Todd and the team at Priority were great to deal with and really worked hard to ensure that we were satisfied and completely comfortable with our purchase, would certainly recommend Todd to anyone looking for a new Lexus!
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September 2024 by Ronnie Hunter
Great experience. Sales force was amazing!
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September 2024 by Ms. Dodge
I'm so happy I went out of town to buy my new Lexus from Taylor Gaul at Priority. He's been super professional, polite, and very responsive through the entire process including follow-up after delivery with questions about all the technology. I highly recommend Priority Lexus for their benefits and for their amazing representative Taylor.
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September 2024 by Chantel Pinnock
They had me in and out with my New 2025 NX 350! Darryl Johnson was extremely great with helping me to find the vehicle to meet my needs. Matt in finance was great and quick.
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September 2024 by Gloria Wojo
After pleasant but lengthy interactions with sales staff, we were surprised that our Lexus was not thoroughly prepped even though we confirmed the purchase a day in advance and scheduled an afternoon pickup. We didn't notice the lax in new vehicle prep until we arrived home.
It appeared the vehicle was not thoroughly prepped. It was not vacuumed and appeared to just get an outside wipe down instead of a thorough cleaning, evidenced by smears, etc. While driving it a couple of days later we noticed a distinctive metal rattling sound in the back. Upon investigating we finally determined the license plates were not firmly attached and we would certainly have been in danger of losing the frames and license plates, both in the front and the back had we not discovered it.
This is definitely not what anyone should expect at a new car luxury dealer. The vehicle should be sparkling, cleaned and vacuumed and all attachments properly secured.
We are a friendly elderly couple, so did they think we would stay quiet and not notice their shortcomings?
This definitely makes anyone give second thoughts about purchasing additional add-ons if the dealer cannot securely attach a license plate.
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August 2024 by Katherine Jones
Absolutely amazed and in awe of how easy the process to get me in to my new 2022 Chevy 300s I can't thank the whole team at priority on Jefferson Newport news enough everything they did for me they matched me with a lendor and was able to drive away same day in my new 2022 300S!
HOLD ON. THO!!!! Let me tell you the best part of the whole experience. And that was Ms. Shavon McKnight she was so relatable and knowledgeable
about all of it! She talked me thru the entire process and even helped me find an amazing insurance quote ? 10/10 would recommend going to the Jefferson Ave Newport News location and seeing Shavon McKnight for all your future car needs!! Thank you guys ☺️
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August 2024 by Tae Green
Very professional and friendly. Helped me buy my first car and explained everything clearly to me. Karla did amazing!!
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August 2024 by Octopus
DO NOT WASTE YOUR TIME & MONEY HERE.
From shady dealers, to inexperienced mechanics this place is terrible!!
Biggest mistake of my life
