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February 2024 by Jennifer Cameron
We had a time crunch and the nicest lady helped us find something so snazzy for my husband. I was so grateful for her help!
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January 2024 by S. Smith
I came into the store to exchange a few shirts my uncle got for Christmas. The 2 ladies working at the front were kind and helpful, I heard them assisting others in the store helping to put together outfits etc and I just loved their energy, kindness, and the way they made you feel comfortable. I wish more stores had this vibe! The store was organized and clean and made for an easy exchange.
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January 2024 by Taneasha Egbo
Very friendly customer service
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December 2023 by Joseph Murawski
I came in with a belt I had previously purchased there.I showed the employee Anessa the bar code and told her I didn't remember when I had purchased it.It was too big and it had slipped my mind to return.She scanned it and told me it was purchased in 2020, way past the 90-day return policy time limit.Despite my error, she still allowed me to get a refund and exchange it for a brand new belt.Thank you, Anessa!
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November 2023 by Henry Milon
The salesperson want the best. Understanding helpful and efficient. Will definitely be visiting this location again.
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October 2023 by Jessica Russell
DXL is a great option for big and tall. Quality products and great brands. Never had a bad experience in the store. If I don't feel like shopping in store they offer pick up which is very convenient. Definitely a go to spot for my husband's clothes.
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August 2023 by TTVXD 341
Awesome the employees were awesome thanks Jermel
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July 2023 by Mark Silver
Store was extremely helpful in ordering shirt. Unfortunately, DXL canceled order as out of stock. I paid cash, but will only get a store credit as refund. I should receive a check instead.
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June 2023 by Chris Ellis
My wife & I visited the Newport News, VA store while visiting my sister. I’m a longtime customer and most often shop via the online store. We had a great experience at the NN store; the customer service was wonderful, and there was a great selection in-store. We’ll definitely return on our next visit.
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June 2023 by Eric Leach
Great customer service only thing I don't like is your coupons are limited on certain merchandise
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March 2023 by Vernon Eason
DXL is a great clothing store for tall & or bigger men. They have a great selection of all types of clothes. Polo shirts, casual shirts, T shirts, formal dress shirts, blazers, & all different types of jeans & pants. They also have a great variety of accessories. Everytime that I have gone to this store, the service has been amazing & the store & dressing rooms have been clean. As a bigger guy, I highly recommend this store.
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March 2023 by Rose P
Annessa took good care of us! My boyfriend was looking for black cargo pants and we went to 5 different stores with no luck finding that color in his size. DXL had the perfect style which Annessa picked out for him and set up in a dressing room for good measure. Thank you!
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November 2022 by Michael McAfee
I wish I remembered the name of the sales lady that helped my wife and I, but she made the experience great. I normally hate to shop and especially clothes (trying things on, etc.) but this lady obviously loved her job and worked to get us and direct us to what we were looking for. Tremendous experience!
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November 2022 by Zebulin Yungbluth
Such a huge help making me look good for a wedding shirt and tie were perfect
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August 2022 by Stephen Brinkman
Amazing customer service. Anessa (hope I spelled it right) is the absolute best! I go to her for everything and you should too!
