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December 2023 by Jennifer Alexander
Worse customer service ever. The deli staff keeps chicken for themselves. When you go in there is a sign that states 9.49 for 10 piece chicken. They will quickly post a sign that says you can't purchase 10 piece dark for 9.49 because they want you to buy the 9.99 chicken. Let's not buy from these crooks.
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December 2023 by Diego Tovar
I have had very bad experiences with the cashierspecifically with the cashier RafaelToday 12/16/2023 I went to farmfresh and I spent $68.13 dollarsThe cashier Rafael treated me very badly, he doesn't know how to do his job well.He has a very rude attitude, he doesn't know how to talk to customers, and when I wanted to ask a question he just walked away, I asked to speak to the manager. Rafael said that I couldn't speak to the manager.Rafael has a bad attitude and should not be behind a register, people like him make you wish you would never invest your money in the great FarmFresh of America again.
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November 2023 by Kay Bee
Customer service at this establishment is essentially non existent. Check the expiration dates on your salad dressings. The pre packed habanero peppers may seem ok but once you open the package- rotten on the other side that isn’t visible from the top. Thinly sliced Carrots and baby carrots typically are almost rotten by the time u take it home and open it and realize it. Prepacked blue clubs after being cooked- meat tastes like a sharp chemical taste. You shouldn’t clean and package crabs that already died and started its chemical breakdown.I go here because of the convenience of their time because Emart closes 30 mins earlier. The one guy with longer dirty blonde hair that works cashier sometimes - I can smell his scalp a mile away. Please work on your employees hygiene. The other white guy in a suit doesn’t use his words, at all. I left some items there and returned 20 mins later. My items were put back- so I was told. The Korean lady that was my cashier told me that I’d have to go shop for the items again Until I mentioned that I can’t remember the sauces I bought (south East Asian) bc I never bought them before. I asked her, “well who put the items back?” A guy in a suit (I’m assuming since he was dressed up is a store manager) happened to be in her line buying items for himself raised his hand. A few seconds later- he retrieved the 3 sauces from another counter only about 15 ft away. I then went to grab the salmon I left behind from the back of the store and as I proceeded to walk that way said, “ I think I can remember which pack I bought because I believe it was $13.51.” He said, “$13.82.” When I returned to the counter he was at that point behind the counter and bagged my sauces and salmon vertically in the same bag. There were no other words exchanged. I mean….come on. I spend about $150-$300 a week on groceries in this establishment. You all need training on customer care and at least say something about the inconvenience of a customer having to come all the way back. I’d even take something as simple as “Thank you, Have a nice evening!” A lot of your customers are business owners themselves that come here after dealing with people themselves all day. Especially your customers that come here towards closing. I would never treat my customers this way.When I initially purchased the items- there was another woman in line behind me. The time it would’ve taken the Korean lady to see that my items were still there and the time it took for me to walk to my truck in the parking lot and push my cart back to a cart slot was more than enough time for someone to yell or even bring my items out to me. But even after coming back. Words from employees were very sparse and they really didn’t care at all to be of service to help me retrieve the items. The most customer service I’ve gotten from the place is an occasional smile from the older Korean men that stand at the front end towards the end of the night. I’m so over this place!
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September 2023 by Love O.
We came here for HotPot ingredients and Asian grocery. They had it all! Fully stocked! The store is clean and the staff are helpful. They also sell ice to store the meats. We will be back!
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July 2023 by michele mcintosh
I rarely go to this store. I went to get some mixed chicken (8) piece for a gathering at my job the next day. I left my job and arrived at 6:00 P.M. ordered the mixed chicken (3) there was chicken already there, but the gentleman told me I would have to wait six minutes; that's fine. I walked around the store about ten minutes. My son stood at the deli waiting. I came to the deli and the foreign lady said here is the chicken who is next. I got the three bags and when I got home. It was all FRIED chicken! all three bags, called up there and she said I don't know what to tell you we have no more baked chicken. I cannot eat fried which is why I asked for mixed. she asked the young man did I order that and he admitted it. The lady said call the manager tomorrow.I called the next day (morning) the day of the event while at work asked to speak with the manager he did not sound like he wanted to be there or be a manager. He said "This is the manager" I explained to him what happened. He said so what do you want me to do about it?" I said the least you can do is be understanding I cannot eat fried chicken and have wasted twenty dollars on something I do not eat. I said now I see why your employee's have the attitude that they have. He said "I don't have an attitude, but I can show you how to have one" I said a couple of nasty words and hung up on him.The only thing that is keeping that place is the Deli and Seafood Department. Two things in life. Everyone is replaceable, and God don't like Ugly and is not to proud about pretty.
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July 2023 by Aleisha
I thought I'd check this place out recently. I've been to a few other Asian stores in the area, but hadn't checked out this Farm Fresh yet. I'm sorry I did. Their asian food selections were limited comparedto my regular spot (E-Mart) and worst of all, when I got home and got ready to make dinner, opened my rice and it had a bunch of bugs in it. (Guess that's why it was on sale)Definitely will not be going back and I suggest if you do, you double check your products before purchasing. Gross
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July 2023 by Ryan Chan
Great selection of many hard-to-find international items (primarily Asian and Hispanic) at reasonable prices. Also much more clean and organized than other international markets.
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July 2023 by S Tatum
This Farm Fresh houses an international Seafood Market. Many items are fresh caught. I shop here only for the seafood. Squid to all types of fish, live lobsters, clams, octopus and so much more. Whatever your taste might be they probably have it, including somethings you have never seen and might want to try. The customer service is good at least all my experiences shopping here have been. They also have other meats. Beef, lamb, pork, chicken, quail and turkey.
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June 2023 by Myra C.
Don't let the name fool you! This is a legit Asian supermarket with a great variety of meats, seafood, vegetables, snacks, noodles from around Asia and rice cookers. I've never seen so many varieties of rice in large sacks. What a great store. They sold thin sliced pork belly, rib eye and beef for Shabu Shabu. We enjoyed cruising every single aisle. I bought my first Korean Melon here.
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June 2023 by Latasha Randon
Visited today. Everyone I came in contact with was rude and not interested in doing anything except lean and gossip. First person I came in contact with said she just started and didn't know anything so she sent me to register 1. At register 1 the overweight orange haired lady was extremely rude with an attitude, like she doesn't need a job. Maybe she was upset because I interrupted her and a coworker from gossiping. I told her she didn't have to be rude but it seems like she enjoyed it. The overweight orange haired lady whispered to her coworker and laughed as I walked away. She was the worst customer service representative I've encountered in years.
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May 2023 by ELIZABETH Jones
I’m usually dropping 60 or more when I come here. Today I paid for my groceries and decided before I left that I wanted to checkout the chicken. Took a quick look here comes a foreign woman profiling me asking forMy receipt because I changed directions. This is America isn’t it. To be treated fiat which is the reason I’m sure they are here . Will never get another cent or dollar from me!!!!!
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May 2023 by Lisa O.
I'm totally mad. I want to know why no one every told me about this Farm Fresh international store. It is freaking fantastic. It is ABSOLUTLY the BEST grocery store I have ever been in. Half the store is Asian produce and stuff. From dry goods to dishes and cooking stuff. It is the best Asian market I have been too. We found it by accident. We were hiking close by and I happen to look up boba tea places and there is a MOCHI & MOCHI place inside that we were going to and started looking around and noticed this place is the greatest. I bought all kinds of stuff for my family and especially my nieces birthday. She is going to go wild over these unique items. We live an hour away but I'm adding this to my shopping when I need my hard to find international items. They had an entire isle of Saki. I'm telling you this place is amazing.
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February 2023 by Carey Nettles
Large asian inspired market with some latin items as well. New boba tea/ mochi donut shop inside. Fresh seafood. Respectable ramen selection. Great produce. Hot bar selling original farm fresh fried chicken recipe.
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January 2023 by Joseph Lynch
My wife tried to buy some cooked chicken. waited in line, When she ordered the staff said they didn't have any chicken. Then they said it would be double the price. When she asked to talk to the manager he told her that's the way it is and walked away.We won't be shopping here anymore.
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December 2022 by Jefferia Moore
I wish they would let you put in orders for the fried sea bass like they do the chicken. It’s hard to go there wanting to get a fish dinner just to get there and they are out and don’t plan on cooking anymore. I don’t know when they are going to cook it to purchase it.
