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January 2024 by Angel Harris-Holley
Very fast and Dion needs help apparently..He is all over the place..Literally forgot to give my liscense back..I am very upset for the company having him to work by himself..
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December 2023 by Maranda Williams
My niece, Kishonda Holden, had all of her personal housegoods in storage for 11 months and 90% of the items had mold and mildew on everything. She has been trying to file a claim for 2 weeks and nobody will call her back. The claim was sent to the claims office and several message have been left. She has not received confirmation about her claim and they haven't returned any phone calls.
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November 2023 by Sonya Sneed
Have had this unit for over a year and never had any problems. HOWEVER, when Management went into the unit beside mine and opened a refrigerator that was in that unit Rats and no telling what else came out. Needless to say Management can send out an invoice every month and let you know when you are late BUT NEVER TOOK THE TIME TO SEND OUT AN EMAIL TO LET THOSE SURROUNDING UNITS KNOW ABOUT THE ISSUE. I did not find out until my daughter went by the unit to get a few things to find out that there were things chewed on, rat piss on things and rat droppings. She inquired about the issue and was told that more rat traps were put out and that they were not aware of the issue of rats in other units. I have a lot of valuable items in storage and most of my daughter’s clothes and furniture are in the unit. Even though I have insurance on it, if course the fine lines states that they are not liable if they bring in an exterminator. I will be moving all of my things out but that will not solve any damages or replace valuables. I will be reaching out to WAVY TV 10 to report and come by to take pictures. I am so so so disappointed. Please if you have anything in this storage unit please check you belongings and if you are considering DON ‘T USE THEM.11/27/23Went back to finish moving into the new unit and when we open we found this. I had to call my husband to come and take it out. Reached out to upper management and he stated he would inform the manager to contact pest control. I still have some much more items to move from the old unit to the new unit. At this point all I am doing is relocating rats to the new unit so they can have a new home and continue to destroy my property. I truly want to give them a fair chance, I know that things happen beyond our control at times. But, something needs to happen, other than a different unit and half off rent for a month.
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October 2023 by B. C. (HaloHalo Warrior)
This is a company that is easy to work with. I was able to reserve a unit without a deposit or penalty if I changed my mind. I went in the day I chose to start my lease for a storage unit and the signup was so fast and hassle free. And this place is very secure. I can't say anything negative about Go Store It. Aces in my book!!!!!
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October 2023 by Matthew Hunt
I've used their storage units twice so far. It's very spartan as should look, easy access, "huge" elevator compared to others I've seen, flat beds, good customer service, reasonable prices in my opinion depends on how much stuff you have and size you need. Keep the payments up, know the contract.It's 3 stars so far "only" because my time using their services is minimal and so I'll have a better guage latee.
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October 2023 by Erika Yant
Very clean. Great price. Respectable and personable manager. 10/10
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October 2023 by Mike Altrogge
Very easy and convenient reservation process. Shay was extremely helpful.
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October 2023 by Noelle Barefoot
It was easy to reserve our unit online. Dion helped us and was very thorough and friendly once we got to the building. It was easy to use the elevator to move boxes into our unit. It has been a good experience so far.
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October 2023 by Jerome Briscoe
Application was easy and smooth, Dion was knowledgeable and helpful throughout the process and showing me easy excess of the property. I highly recommend this location. ?
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September 2023 by vanessa day
Very clean, and staff very polite... space a lot larger than expected
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September 2023 by Shana Anderson
Shay was a great help , great service and good rates thank you again.
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August 2023 by Pennykay Bailey
Wonderful staff, friendly, nice and informative. I had a wonderful experience and I rather them then other places I have rented. Thank you so much.
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August 2023 by Jonet J
VERY NICE PEOPLE. Understanding and chill. Just come here for a stress free storage unit signing.
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July 2023 by keera holland
I would not recommend them to anyone! I was looking for a storage unit back in August 2022. I went there it was very hot in there when it was supposed to be climate controlled. I supposed to have move in and my gate code wasn’t working so I called the number the lady said “she live to far away to come and fix it that I had to wait until Monday”So I ended up finding somewhere else mind you I never used the storage. I went in and asked for my money back and she said it would be mailed from corporate and until this day I never received a dime!
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July 2023 by Shellya Lamonte
If I could give this place a negative -00000000.00000 I would no friggin stars.. Update to this review Though! I spoke with Clark the district manager and he politely handled this situation in a professional manner , thank you Clark I hope you develop team building and customer service skills for your future employees and handle the disrespect insubordinate ones.