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January 2024 by Bridget Zerby
Super great service at Southern Hyundai. Lamar was the sales associate who was very knowledgeable and helpful at selecting the right car for my needs. Catherine in finance was nice and helpful with the paperwork and getting everything switched over. Highly recommend!
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January 2024 by Kristin French
Seems like every time I deal with a Southern dealership it is a massive problem and a huge headache. Took my car to get serviced and have my transmission replaced since its still under the manufacturer warranty. They couldn't find the warranty and told me I needed to call a Hall dealership since they had bought out the Hall dealership where I originally bought my car. Instead of them calling Hall and trying to get the information I had to call 5 different people trying to get this information that all of them said that Southern should already have. Hall offered to have my car towed to Elizabeth City and they would take care of it. It is really sad that another dealership had to take over cause no one can do a simple thing such as picking up the phone and calling someone. The communication about the situation was horrible and nonexistent. So instead of just simply getting my car fixed at one place I now have to pay two different dealerships a diagnostic fee but only one of them is fixing the problem. Don't ever go here or to any dealership under Southern Auto Group! It is not worth the headache and stress!
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January 2024 by Brandy Christopher
Lori and Catherine were most professional women. They were the nicest and most helpful ladies I’ve had the pleasure of working with to buy my daughter’s car! Highly recommend them for any future purchases!!
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December 2023 by Gaby Nobrega
Awesome place and very helpful and kind staff! Great experience and so happy with the service on my car and with the new one I got. Thank you so much!
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December 2023 by Anthony Williamson
My first experience didn't go that well. Showed up for my 10 am appointment and didn't get my car back until 12:30. When I asked the service manager about my car I was informed I needed a state inspection, but it was just done the month prior. Shortly after that another gentleman brought my keys to me rather quickly. I can only assume the oil change had been done for some time and my car was sitting in line for an inspection I didn't need.The frustrating part was the complete neglect of communication when they knew I was waiting at the dealership. The workmanship was fine but wait times could be long.
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December 2023 by Janet Wilks-Gaskins
This was one of the best experiences I have ever had at a car dealership. Logan started the ball off and did everything he said he was going to do in a timely manner. Joel assisted as well and was very polite and gave me great information and insight and kept it real. Catherine sealed the deal with her expertise and her wonderful customer service skills. They all made me a believer that there are still good people in the world.. Great team can’t wait to get my next car from them..
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December 2023 by Anna Mahr
I continue to choose to drive from 30 minutes away to get my service done here. I can’t stress enough how friendly, professional and honest the service team is. Also- I feel comfortable working while waiting for my vehicle the lounge is well stocked with coffee and other things and is very comfortable. I always feel that the technicians are honest and give me options. We are looking to upgrade our heckle and prioritizing this dealership specifically because of the great service experience.
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December 2023 by Robert B
Catherine and Lamar were great with helping me through the entire sales process. Lamar was pleasant to work and talk with while trying to work out some details on my end. Catherine was also very understanding and compromising when it came to getting the best extended warranty package that fits my needs. I would recommend coming here for your next vehicle.
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October 2023 by Taylor Bonino
Went in on Saturday and Jamelle met us with a big smile. He spoke to us about our needs and wants in a new vehicle and showed us a few. He went out of his way to see if a specific vehicle was going to be coming in anytime soon and it was just our luck that one came in on Monday. We ended up coming in and buying that vehicle and Jamelle was in communication with us till we came in and started the process. Jamelle and Carter were a great team to make sure we all came to an agreement. We got the deal done and Sandra was a great way to end the experience. All around amazing service and would buy another vehicle from them again!
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October 2023 by Caleigh Ciara
Spencer was great and found me the car I needed with ease! Helped me with a complicated situation. Sandra also made the signing process quick and understandable. Both were so friendly, I will definitely be sending my friends their way!
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October 2023 by Leon Rios
This is the third car I have purchased from Joel in the last three years. The reason -- he's a good man. I trust him.Sandra is an exceptionally proficient business manager.I would be pleased to discuss in person if you wish.Leo Rios
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October 2023 by Lauryn E Beales
My husband and I are the owners of a Dodge Caravan thanks to the wonderful team at Hall Hyundai.Catherine in the Finance Dept. and James were phenomenal. They knew their stuff and taught us a few tricks or the trade.Steve Smith, our sales guy, gave some truly exceptional service--even staying late in a Monday night-- so I could test drive the car before going through with our purchase.
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October 2023 by Bad Icevanka
Todays experience was fantastic. Although the vehicle we wanted that was online was not there. LaMar found another one for us to purchase. He took the time to find exactly what we wanted. When we went to sign paper work with Ms. Catherine, she was exceptionally patient and took time to explain and answer my questions. Both of them demonstrated great customer service. I would totally come back here when I need another vehicle and will certainly recommend this dealership to my friends.
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October 2023 by Jared Detrick
Went in to purchase a new vehicle and had to pleasure the working with LaMar as well as Catherine. They both have been super awesome and very helpful. If you are ever looking for a new vehicle or used please ask for them!
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August 2023 by Andrew Boyd
Dealership (Catherine) failed to file the proper paperwork to transfer license plate and didn't know how to fill out the paperwork for auto power loan from my bank and has been giving me to the run around for months every time I call it is some excuse followed by "We will follow up and call you back". Never once have the called me first to update or handle anything. Luckily we were never pulled over for fake tag. Don't recommend doing any business with them specially if your from another state. It seems like they only care about moving inventory and not doing the proper paperwork.