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February 2024 by Berita Prescott
Like to thank the two ladies that checked me out
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December 2023 by Susan F.
The jc penny salon at Patrick Henry mall is not the best place to get your hair done. The times that I have been in there Sookie and Henry both dropped combs on the floor multiple times, then tried to use to the combs on my hair until I stopped them. Both very UNSANITARY...just nasty...and the toilet in the salon let's just say a port a potty. Both sookie and Henry did lousy hair jobs on me. Both gross. Another time sookie turned my chair away from the mirror to blow dry my hair, I turned around and saw other people's hair in wads in sookie s brush she was going to use on me, sookie said we use the same brush on all the customers. I had to buy a brush new for sucki to blow my hair. I am surprised people don't get diseases from the hair salon at Patrick Henry mall jc Penney s. This place has declined over the years
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November 2023 by Cheryl Klemann
Not to much of a selection of turtle neck shirts. Had many mock turtle neck shirt. I guess it's where you go. The JC Penny has a better selection in their market place store.
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October 2023 by Daniel Stevenson
Always pleasant staff! And a clean store!
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September 2023 by Miranda Hayden
I used to really like this JCPenney but the customer service has really gone down. There is only one checkout for everything and this was so slow that I had to leave my things and walk out of the store. There were other workers/staff just walking around instead of helping the customers in line.
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September 2023 by Michael Woods
I went for sheets; the selection was terrible and expensive for what you're getting. All the bedding is split up and all over the place. There was a cooling pillow display, and when I finally tracked down an employee, they were not helpful. I didn't check to see if they had it; he just said. "If you didn't see it, we don't have it. "Not sure if it's just lack of employees, but that place sucked!
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September 2023 by Rae Stevenson
0I enjoy shopping at JC PENNEY'S in store as well
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August 2023 by Sharon T
JCPenney’s needs a new buyer for plus size clothes. I have a card through them and can’t find any stylish clothes.
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August 2023 by Ed Salem
Boaring... has no sole... If they do not make an image improvement, the store will not be their next year.
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July 2023 by David Jones
Poor JCPenny's........it's sad that a once thriving store has been reduced to a shell of itself
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May 2023 by Ed Baines
Still decent stuff but have cut staff to the bone. I guess bankruptcy does that for you.
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January 2023 by Jessica Wilson
The sale signs are very misleading. There might be a sign on the rack, but it's only good for less than half the rack. No wonder they are all going out of business.
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January 2023 by Jessica Cash
Can't believe they expect to stay in business when the entire store looks like a mess.
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November 2022 by Maleka Rawlings-James
I visited in Black Friday. The store is still going through some type of renovation,that has been going on for quite some time. The lines were pretty long but the associates were getting us in and out.
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November 2022 by Mary Moore
No small sizes for adults, no jeans without holes and rips in my size, no help to find something that fit me. I wear juniors size clothes, I can't help that's how God made me, but I also don't want to look like a person who refuses to grow up. I wear teenager size clothes, but I am almost 50. I don't want to dress like my kids. They don't have squat for me.
