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August 2023 by Elijah Jones
Customer service needs to be a lot better, barely any customers and had me and my sister sitting without water for at least 10 minutes, employees don’t communicate wait times and serve white customers more promptly
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May 2023 by LeTanya James
Nails look terrible, didn't even ask what shape i wanted, lines uneven, unfortunately i didn't have time to change it because i had plans
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March 2023 by Nefora N'island
Good go to place. Closes at 7pm NOT 8
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February 2023 by Davina D
I brought my daughter here to get a full set of nails. She showed the man what she wanted . He proceeded to cut her nails after asking her age. When she said she wanted longer,he said no because she has school. Her nails looked like nubs and it was too late after he had finished the job. We left and then after looking at her nails I went back to the store and he proceeded to argue with me stating he would not refund but that he would take them off but charge an additional 20 dollars for the length she wanted, she didn't want long nails, just a little longer than the current nub he did. So he wanted 70 dollars for a redo. Unbelievable, so we left and will never return. If you want customer satisfaction, this is not the place to go to. He tried arguing with me in the salon.
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October 2022 by Claire Gomez
This is by far my absolute favorite place to come get a pedicure. I rarely get to take time out for myself but when I can this is my spot. They are clean, detailed and very friendly.Services: Waxing
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October 2022 by Robbie Bowles
Went there to get my nails filled and had to come back the very next day to get two nails fixed. I got one gel color and a strip in the other color, as she fixed my nails I asked her to use the nail polish remover to straighten my tips she rolled her eyes and caught an attitude saying all of my nails would have to be redone. Umm yeah absolutely if the first person who did it did a rush job! Lam knows better than that. But I won’t return back ever again. Poor customer service horrible tips uneven!Services: Nail art
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September 2022 by Rolande Ndri
I love the service, the staff, the cleanliness and professionalism! They are always super nice to me and provide great service for my mani pedi and facial hair waxing! Yesterday was my best experience yet, which allowed me to finally know which tech I will prefer from here on out. The beautiful & sweet tech who serviced me last night took this picture of my nails afterward. She did such a great job! I shared my vision and she actually made it better! I love my nails! Thank you!
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September 2022 by Kim Warren Lemons
I went here and she did not cut my toenails down enough. She didn't get the dead skin off of my feet. I won't return
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July 2022 by Damika Caudle
They slow , the don’t satisfy the customer and they do horrible nails and over chargeServices: Pedicures
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April 2022 by Asia A.
I came in for a pedicure... let's just say no tools were really used... I literally could've done this at home... but I wanted the experience. You could honestly tell that the tech had little to no experience.... The establishment was very clean though
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December 2021 by Tracey Hilkey Powers
Always a great experience and they try their best to meet my daughter’s request.
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December 2021 by Regina Davis
Did a beautiful work professional staff Beautiful look of the salon
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November 2021 by Ashley Rocío
Great service and techs - I have tried many salons in the Rockford and Loves Park area, this is by far the only one where I don’t have to choose a specific tech as they are all very well trained.
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October 2021 by Kimberly Williams
Sadly we went there Saturday (with an appointment). The pedi was great but my mani was the worst ever. She literally just threw polish on and barely cured it with the light. By the next day my ghost started to come off. The worst was she left all my hangnails and didn’t touch my cuticles. Won’t go back.
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September 2021 by Nicole Wilkes
Loved the atmosphere and service. Lam did an excellent job and he's very detailed about his work. The pedicure had me in la la land ??
