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November 2023 by Maria Hernandez
It was good service, good attention ??
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October 2022 by Marina S.
Just wanted to post a quick thank you to Ron and his coworkers at T-Mobile. My family stopped in with a complicated list of questions, and Ron took excellent care of us. He was the utmost professional - calm, patient, and capable. My family speaks English as a second language which sometimes leads to misunderstandings - no such issues working with Ron. He was understanding, caring, and had a great sense of humor. It was a pleasure working with him, and we sincerely hope he is getting the recognition he deserves from upper management. Thank you, Ron!
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July 2022 by Kareeda Robinson
The employees are very helpful and respectful especially the young lady that helped me and Dave and the young man that helped me the day before he was the new employee I really thank him alot we just want to thank you for all your help
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February 2022 by Nicola Ashlin
Metro PCS, has one of the best customer services in the area, Sahir was really professional and very pleasant to to business with. Thanks
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September 2020 by Wendy F.
I came to the store because my phone wouldn't receive or call phone calls. That issue was quickly resolved. While I was there I was told I was due for an upgrade phones for both of my lines. We absolutely love our new lg velvet phones. Manager helped solved a few issues. I was treated with respect and answered all of my questions. I highly recommend going to this store. Thank you for your service.
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January 2020 by Linda L.
This location is in the Christopher Newport University's Plaza. It's a pretty small store but it's very clean, decent customer service, and very convenient if you are a CNU student it live in the area. And they do get the job done for the most part. I just wish the people were more knowledgeable about what they're selling/promoting. Other than that it's an okay location, but it honestly wouldn't be my first choice of locations.
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December 2017 by DomoLifts
excellent service i drive all the way from williamsburg to go to this store!
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December 2017 by dolores law
Horrible, does not want to answer customer questions.
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November 2017 by Jewell George
Worst experience ever!!! I came before closing and the manager there stood and stared at me from inside the store for 2 minutes. Laughing with his employee. Then came to the door and said we're closed at 7:55pm. Knowing that he stood there watching me locked outside the store, waiting for the clock to reach 7:55pm. Worst customer service I ever received. I told him I just wanted to buy a phone and had the money ready to buy and everything, and he turned me away. Don't go to this location.
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September 2014 by La Dai
As an employee of Metro PCS I love to see the customers reaction towards the company being that we are FINALLY here in Virginia.
