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October 2023 by Bonnie B.
I couldn't find the Metro PCS location for J Clyde Morris in Newport News VA, so I will post my review here. Yesterday, my friend and I went to the Metro PCS store on J Clyde Morris Blvd in NN VA. The last time we were there my friend got excellent help at that store (that's why we returned to this location yesterday). This was a different employee yesterday who waited on him. I will admit, my friend was gruff at first because he gets tired of getting the run around, but for the rest of our visit, this employee acted like she didn't care about waiting on him, was short and uncaring in her answers, and was downright rude imo. My friend ended up spending app 560.00 in that store. Her behavior rubbed me the wrong way. I don't think we will return to that location again. I changed from Metro PCS last March to another co and I kinda wish he had too. I wish the entire thing had been videoed yesterday. If this is the kind of people you employ to represent and sell your product, I don't see you staying in business. Very disappointed!!!!!
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September 2023 by Shalonda Taylor
I love metro The one on Aberdeen is my favorite. They have good customer service there! I have been a customer for years with them and I'm not ready to switch I'm gonna stay with metro!
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August 2022 by G D
Horrible customer service called about a phone and they couldn’t help me instead of her saying that she kept hanging up on me now everytime I call back they pick up and hang up
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August 2022 by King Gee
Horrible customer service called about a phone and they couldn’t help me instead of her saying that she kept hanging up on me now everytime I call back they pick up and hang up
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February 2022 by James smith
A young lady by the name is Alecia she's the store manager. She is patient and her attitude is phenomenal. Clean store, great staff.
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January 2022 by Ms Smith
I LOVE THE NEW AND APPROVED PEOPLE IN THE STORE THEY REALLY SHOW YOU THEY CARE AND ALSO THEY GO OUT OF THEIR WAY TO MAKE SURE YOU GET THE BEST DEALS I RECOMMEND THEM TO ANY AND EVERYONE ALSO ITS A AGENT NAMED MARIO GO SEE ABOUT HIM YOU WONT BE DISAPPOINTED
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December 2021 by Aaliyah jones
Ms.Nicole has great customer service I loved how we just had a conversation like we knew eachother for years , I was very comfortable when I walked into the store I was greeted with very well manners so I definitely would be coming back to pay my bill every month at this store location she was AWESOME ??.
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December 2021 by Aaliyah
Ms.Nicole has great customer service I loved how we just had a conversation like we knew eachother for years , I was very comfortable when I walked into the store I was greeted with very well manners so I definitely would be coming back to pay my bill every month at this store location she was AWESOME ??.
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October 2021 by Kimberly Roberts
Thanks Pj &Janet for all the help with my phone always helpful stop by and see them?
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September 2021 by Shantel Hall
PJ and Logan are so awesome I was in super need to communicate and keep track of my kids. They located some Timez watches for me to have sent to the store and I’m super satisfied.
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September 2021 by xxxglocksxx xxxglockzxxx
Ms .Erika B she need a big raise she have a beautiful soul and I love the way she's with people she have 5 Star I wish I can give her more stars.
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September 2021 by Adrian Griffin
They where great the district manger took care of my guy her name is PJ & the young lady she was training was Erica they answered all questions & where very helpful & entertaining
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September 2021 by Adrian Mitchell
Pj's is my new best friend! Thanks for all your help, best customer service! I will be telling all my family and friends!
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September 2021 by Rhonda Stubbs
I came into the store on Jefferson Ave by 50th st. because I needed a new phone and was helped by PJ. Her customer service was awesome. She guided through the whole purchase and made me feel comfortable
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September 2021 by Shequita Stevenson
PJ is so nice? she really helped out our family, thanks a lot for the great deals. you really do work miracles!! My family thanks you some much.
