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January 2024 by Antigone B
I have been on and off going to Nails By Lisa for about two years now. I am a medical worker I use to look forward to getting off work going to get my nails done. Today was the day I decided I will never return. I am not a difficult customer there have been multiple occasions where I paid and walked out not satisfied with my nails. Trina and Dan use to have excellent customer service now all they do when I come in is direct me to sit at one of the booths towards the back while they sit on their phone and take naps laying across the waiting chairs. I feel like they need to retrain some of their associates on how to use the drills. There is a young man that usually works on the feet and the last few times he’s done my feet I jumped because he drilled my skin then he looks at me like I’m crazy. There is also an older lady I have seen her do both hands and feet when I came in a few weeks back she was working on my hands and she drilled my skin I jumped and she apologized. Returning today I walk in Trina tells me to go to that same ladies booth. She started off good but then drilled on my skin not once but got me on two fingers and one started bleeding. I said after that I can’t then she called Dan who mind you was laid out across the waiting chairs with sunglasses on I guess taking a Power Nap. He gets up tells me to sit at his station and I felt like he just rushed to get my nails done. I guess because I was disturbing his rest time. All clients should be treated the same, just like those Dan calls on his personal phone to inform them to come in because it’s slow at that moment. Then every time I come, each person gives me a different price at the end and I get the same exact thing every time. The whole reason I started going to the salon was because they had excellent reviews. Now I’m giving them one star to be honest I don’t even know if they deserve that.
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December 2023 by Sharon Wood
Took my sister, mom and niece here for a nice girls day out! Great service! I had a refill, and pedicure and my sister and niece also had facial waxing and pedicures. Mom had a manicure! Clean shop and plenty of available staff when we went. No appointment needed!
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October 2023 by Kim Stric
Another fantastic job
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June 2023 by Karli Osborn
My first time here, I called before and Dan let me know there was time to get my nails fixed. I got them done two days prior at another salon and hated them so the nail tech named “M” did so well!!! I will be returning!
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May 2023 by MaryAlice Peaches Allen
I LOVE DAN and his whole staff. Very Professional and they do Awesome work. I drive from Portsmouth to Denbigh just to get My eyebrows, chin and feet done.
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May 2023 by toya you
I love my nails In eyebrows but they definitely don’t Kno how to do feet there go some wea eles i feel like they was practicing on my feet
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May 2023 by Autumn Rose
Everyone was very nice! I brought in a design they hadn’t seen before, and they worked with me to make it happen. The gel manicure with the design was only $35! You really can’t beat that! I would definitely come back :)Services: Nail art
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March 2023 by mkjsr757
Great atmosphere and pricesLove getting my pedicure
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February 2023 by Sadie Reid
Friendly staff very knowledgeable about nails very good about their job prices very reasonable always happy when I leave
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February 2023 by Candice Swarn
Dan is very rude, no professionalism at all! Up and down attitude. I had to find a new salon where my money is valued.Services: Pedicure
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November 2022 by D Atkin
So I have my pedi and mani gel set. I love my toes because I wasn’t able to get them done for 8mths due to a accident and he did them perfect. My nails was done done by someone different and he did my square set very nice! They got busy but they definitely accommodate everyone! Thank you.Services: Foot massages
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October 2022 by Chad Allen Wolbert Jr.
My wife and I got the deluxe spa package, which was not worth the price. For starters they didn't talk to us, they just applied what came with the package and rubbed not massage at all. My wife and I brought up her potentially being allergic to the lotion and asked if they could wait to apply it on her. They didn't care and did not give us time to look up the ingredients. Barely spook English. Bugs found around.Service: Pedicure
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August 2022 by Bailey Viguet
Came in around 5 on a Tuesday. No wait at all, only three other people. Had a spa pedicure ($27) and a full set put on (Ombre - $45). This place is VERY reasonable compared to others. I was never pressured for an upsell. They were very quick and friendly. 7/10 for cleanliness. They did use all new/sanitized bagged tools. Would definitely return!
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July 2022 by Chelsea H.
The worst service I have ever received while getting a pedicure I asked someone if I can get an acrylic nail to take off a remaining nail I had on so I wouldn't get charged and the idiot manager told me no don't go here they are not friendly I should have known because the place was empty when I came in. The place is dirty and smells don't go here!
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June 2022 by Alyssa C.
Well.... I asked for a gel pedicure and manicure where they would only have to change the gel on my toes. All the man did was change the polish on my toes. Didn't even get my feet wet, or scrub my heels literally nothing! Then when it came to doing my gel manicure this is where things went south. For one he cut my nails too short and didn't even make sure my nails were similar lengths. I asked for most of my nails to be more square shape like my natural nails and my pointer and thumb to be rounded like how they were naturally! He couldn't even do that. To the point where I had to start filing my own nails. Then when it came to polishing don't get me started. To end it all of he took the lotion and was lotion-ing my wrists not even my hands!!