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December 2023 by Mike Gross
I came in to open a business account today, and had a great experience. Susie helped me set everything up. She knew her system very well and was friendly and personable. We chatted through the process like we'd known each other for years, sharing common interests and short stories about experiences we've had throughout life. Great employee! I look forward to doing my banking with Old Point through my small business. Thanks again for the help and great recommendations
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December 2023 by Brad Jones
Always friendly and efficient
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October 2022 by Anne D
They are rude. It doesn’t seem like they even want to be there. This new staff acts like you are bothering them. They don’t greet you or make you feel welcomed at all. Work on it!
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September 2022 by Patty D
They are rude. It doesn’t seem like they even want to be there. This new staff acts like you are bothering them. They don’t greet you or make you feel welcomed at all. Work on it!
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July 2022 by Judith Getz
Bad attention from the staff, they are racist and little tolerant with Spanish-speaking people. They lied when they told me that an employee of the agency spoke Spanish and could help me, when the employee approached me he did not know any Spanish, he just said "hola como estas" and obviously that did not help me at all to solve my problem. When I opened my account they failed to warn me about some extra charges when using my card, some benefits, etc. Both "ladies" arerude, their names are Kim and Rita
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May 2022 by Tom S.
This is an outstanding branch of Old Point NB! No names for privacy, but my bride and I were taken care of fabulously by the staff at this branch! Our former branch closed, and when it was open it was a great place too. I prefer banking locally and this business treated us as if we were family. I can't thank them enough.
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November 2021 by SM Simplifier (SMSimplifier)
Lisa McNeil is amazing to work with. Humorous, professional, and diligent to get the best rate. I feel like she works tirelessly to get the best result for the customer! Lisa McNeil mortgage officer is the best of the best!
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August 2021 by Vettemaster
Old Point bank, still delivers that personal service that seems to have been forgotten many times these days, even in the current enviroment. Always have been able to meet all of my financial needs.
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October 2020 by Anell Music
Great service out of all the locations I’ve called this happens to be the most professional one. Very Kind and very helpful. Handled all my needs quickly with no wait. Louise was wonderful . Highly recommended
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October 2020 by ROBIN O'Donnell
Been banking with Old Point since 1989, great personnel and excellent bank.
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September 2019 by Herman Kelly Jr.
Always very friendly staff Quick Service in and out keep up the good work
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November 2016 by Berzelius Paragot
The staff is very friendly, but the online experience and options for business accounts are lacking when compared to larger banks.