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June 2023 by Roy Spivey
Staff is very helpful and polite, therapy equipment and work areas are very clean. Very happy with Pivot Physical Therapy.
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March 2023 by John Thrift, Jr.
Professional and polite staff, constantly monitoring and adjusting your PT routine to match your individual needs. Clean, well-maintained equipment and facility. PIVOT has exceeded my expectations!
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January 2023 by Pam Thomas
Andrew, Kat and Kyle are very knowledgeable and patient. I highly recommend this facility.
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October 2022 by Jan-Gordon Fletcher
I have been a very frustrated and demanding 71 year old PT/OT patient. I suffered a stroke of my spinal cord back in March 2021, but it took my team of doctors six months to identify the cause of the multitude of serious symptoms I was attempting to live with.I went thru months of physical therapy during two separate time periods with Riverside and was not showing any improvement. Additionally, there was a lack of communication and no clear path to the goals I had established.I then researched other options and I was impressed with Pivot's credentials on paper. I have been with Pivot now for over a month and I am thoroughly impressed with my therapist (Andrew Ingell, DPT), who explains why and how the customized exercises he develops for me each week are designed to gradually work to achieving the goals I have set. The improvements I have made in my core strength and range-of-motion are exceptional in such a short period of time.I have to believe I would have been in much better shape now if my stroke had been identified right from the moment it started to damage my spinal cord and had I not wasted months on physical therapy that was not targeted to the goals I had established.Thanks to Pivot.
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October 2022 by Robert Jernigan
It’s a wonderful place to get help. I’d highly recommend to anyone needing pain management.
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October 2022 by Johanna Hahn
Professional, caring physical therapy that's designed to improve strength and mobility. Thank you!
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April 2022 by Bob Pancoast
I just finished up about 10 visits of Physical Therapy at Pivot PT Hidenwood. My PT was Andrew. He was very professional, friendly and worked hard to make me feel better now and in the future by providing me with exercises specific to my issues. The office staff and support staff is also very friendly and professional. I would highly recommend this practice. Sincerely, Mary C. Pancoast
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January 2022 by Kelvin Youngs
My therapist Kate is awesome. She is polite, and caring. She does her job with compassion, and makes sure that you are making progress, and knows how to push you to the limit without the pain. In the 8wks that I have been there, I see and feel the progress that I have made. Ken and his staff are always very polite.
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November 2021 by Jen Cameron
I LOVE Pivot! Everyone is SO nice and they stay open until 7 a few nights a week!
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October 2021 by Travers Edwards
Very clean and well=managed the Therapists and their assistant are kinf and very skilled. I feel so much better now that I habe had 2 seccions with Susanne. Thank you
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July 2021 by Anne McElhaney
Great experience with my knee pain from Dr. Ken. He is the very best P.T. and now I am totally pain free. The entire staff was so very helpful and made me feel so welcome. If further problems arrive, I will certainly return. Thank you so much for getting me back to walking and I am able to continue with my activities pain free. Thank you.
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June 2021 by SoulReaper73 757
The staff of Pivot are very friendly & have the knowledge, experience & care to help take care of your physical therapy needs. They build your exercises to fit your specific needs & help you through the process.
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May 2021 by Jennifer Prager
Looking at the reviews throughout the web, Pivot is hit or miss. After my less than satisfactory experience here, I'd say that they are the McDonald's in the realm of Physical Therapy. If you're ok with franchises, this place is no Ruth's Chris. Otherwise, do your due diligence and search for private practice Physical Therapists. How I wish I did that before wasting time and energy here. I have had about 8 physical therapy sessions in this branch of Pivot. Not once have I been seen or assessed by a DPT face to face. I didn't even know the DPT in charge of my treatment. I've been seen by a student, a tech and a PT assistant. There was no sound rationale behind the exercises that they had me do in the clinic and at home. Here, it seems like one size fits all. There was no improvement in my range of motion. The first and only time I spoke with a PT was when this PT, Stephanie, told me off for being late in the presence of other patients and staff. I didn't even know who she was at the time. She has not spoken or introduced herself to me once. I later found out, upon reviewing documents, that she is the one signing and billing my treatments. Eight sessions and no face-to-face evaluation by a DPT is best practice in this place. As a healthcare professional for 20 years, I am put off and very unimpressed with how my treatment was managed here.
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February 2021 by Lev Vladimirsky
Wonderful facility. Special Thanks to Stephanie. My uncle never had to wait when he arrived and they got to know him meaning he didn't have to keep explaining what he was there for. All the staff was helpful and very polite. After 12 sessions, his back was pain free and able to sleep normally. Would highly recommend for Pivot.
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February 2021 by Charles Worland
Pivot on Warwick is an excellent facility. So professional and friendly. Flexible to work around my busy schedule. This team has helped me to change my quality of life for much better. I particularly want to give a shout out to Stephanie. She is the best. Thanks!!!!!!
