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April 2024 by Hannah M
I have to give a shout out to Toby for his help today. He was patient with us, listened to our problem, and truly took the time to understand it as it wasn't a simple case. We had tried talking to customer service over the phone ourselves with little result. Toby stepped up and advocated for us with Verizon. I don't think we would've gotten to a resolution without him, especially since our problem went back almost 2 years. I can't say enough how much I appreciated his efforts. It made all the difference. Good people work at this location.
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February 2024 by Tyson Seitz
Went in to upgrade and had very professional service by terrez. Was very professional got me my upgrade quick and easy
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February 2024 by Myron Godwin
Terrez Carter is a awesome manager / salesman he great to work with and is very informative he was a blessing
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February 2024 by itonlygetsworse144
Excellent service from Terrez, quick, efficient, and well spoken. Store was clean too
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January 2024 by Kingair007 Adam S.
Verizon's employees are knowledgeable at this location. Very helpful!
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January 2024 by Christine Johnston
Best experience I have ever had dealing with a wireless service provider! The staff was incredibly patient and put in the time to make sure I walked away with the best package for my business needs. I can’t recommend them enough!
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December 2023 by Andrew Johnson
They was quick, friendly and helpful. I really enjoyed my experience there. I will suggest anyone to go to the store for the best help.
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December 2023 by shafiq azizi
Bad customer service wouldn’t take return equipment , and wouldn’t let me inside the store
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December 2023 by Kelvin Capellan
I love the costumer service I felt so comfortable with the help I recibe thank eluxus and josiah
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November 2023 by Vice Verse
Terrible customer service. I walk into the store to ask a basic question. I see a line is formed. I get in the line like everyone else. Everyone 1 by 1 gets service before me, which makes sense. Okay so when it’s my turn to get serviced by the Verizon worker, he walks away. He then goes to the front of the store and helps someone else who got there after I did. The openness of the store is confusing. How do they know who came in first? Do I have to grab a Verizon member as they walk by to be seen? Do I pull a ticket? Was I supposed to wait in the front of the store? Was I supposed to get in line? I left the store without being helped. I went to another Verizon wireless store.
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November 2023 by T B
Very professionalI really appreciated their help and the service they provided me.
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October 2023 by Andrew Gibbs
Eluxus, Provided outstanding customer service. Most professional and courteous throughout the entire sale process. We need more like her in today's customer service profession.
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October 2023 by Megan L
Luke and the staff at this location have been beyond helpful and did everything in their power to help!
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September 2023 by Yfn Allen
Walked in very nervous and worried but the store manager Eluxus was awesome super helpful and reassured me that the process was simple and easy glad I had her to help me
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September 2023 by Shayla Blankenship
Keishay & Ken were an amazing help with my verizon profile! Superb customer service! Greatly deserve a raise for all the amazing help and service they gave me! I greatly appreciate them for coming all the way to little va beach to serve me!