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April 2023 by Ruben Cortes
Great and professional service!!
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February 2020 by Paulett Lee
I am very proud to say that I have had four tax years filed through Wallace Tax service. Words can not describe how they took care of me. Sharon has always lifted any burdens that I might have had through her positive outlook. I never feel worried anymore. I remember when I first met her, she made me feel extremely welcome and comfortable. Her prices are affordable and she understands. Its a small company, but it has left a huge impression that will stay with me for a lifetime. I recommend this company to anyone.
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February 2020 by Kwabena Ferdnance
Wallace tax service is the best tax preparer ever!!! Hands down friendly caring and professional !!!! I will be going here for life!!!!!
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February 2019 by Kara Forrest Joyce
I have used Sharon for years. she helped catch up my husband after he had gone years without filing. Very reasonable and knowledgeable.
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March 2018 by Cherelle Daw
I wouldn't recommend having your personal taxes prepared with this individual. She cheated a colleague out of the preparation fee even though Ms Wallace used the wrong information on the paperwork causing the return to be significantly delayed. If you want your money on time and correct, go elsewhere or try TurboTax!
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February 2018 by Shalanda B.
STAY AWAY FROM WALLACE TAX SERVICES!!! Wallace tax service appeared to be a good fit given the price of the service, but after my experience, I understand the cost of the service. In essence, you get what you pay for. Not only was her dog in the home that is also her business, but the hair was everywhere. The place smelled of ash trays. Her pleasant demeanor was a warm comfort, however, when I noticed she was entering numbers that I corrected when I saw them on the screen, she explained that she needed eye surgery. It was clear that this might be an issue. When I did not get my return after it had been posted by the IRS and by the State of Virginia on Friday 2/23, I left a message for Ms. Wallace, which she returned Monday 2/26 after I left a second message. She did not apologize for her error nor did she provide the customer service I felt appropriate for the situation. She simply stated that she always showed the bank routing numbers and account numbers. I called IRS and found out that they would be sending me a check and that was not what I expected as I had time sensitive financial deadlines. I admit to trusting that she entered the information correctly because it was to have come directly from my check. She asked me was the account information the same from my last years H & R Block deposit. I was the same check, but it was not the same account information. Evidently H & R Block uses different account numbers as I called to confirm. Of course, instead of using my checking information from the check I presented, she copied from my return. Needless to say, I confirmed with H & R Block that she had used their info. My point.... I did not get my return and when I asked her for a refund of the $75.00 fee she refused stating she had showed me the place where the deposit was to go. It would have been right for LAST YEAR!!! I am a single parent who does not have additional income to pay for lack of competence. Do not, if you know what is best for you, use Wallace Tax Services! Allow this to be a warning to single parents who don't have money to waste waiting for money that is already yours.
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February 2017 by Patricia Bellamy
Absolutely awesome individual, we wouldn't go anywhere else!!
