-
October 2023 by Mel C
So I have been sitting on this review for a while. Brace yourself! I came here for a self care day since my salon of choice was booked solid, and I will never go back. I got a pedicure, and the woman who did my nails did a terrible job. I asked her to clip my toenails down because I don't like the long toenail look, and she barely clipped them. So I asked her to clip them a little more, but she wouldn't. Then she proceeded to make them square. I never asked her to do that. So I asked her to make them round, keep them in their natural state - I do not like the square toenail look. And boy did she make them ROUND! She had my toenails looking like the paws on a dog! I looked like blue clues, paw patrol and all their cousins! My toenails looked animalistic. Then I asked her to file them down some more because they were still too long, but she didn't! And the color! Oh, lawd the color! She didn't make it look pretty. By the time she finished painting my paws it looked like the color had already been on my toes for two weeks. She painted my skin and my cuticles. And the she didn't get the part of the nail closest to the skin. I'm convinced she was on a mission to make me look crazy. Either that or this was her first day on the job. Any which way, this place should be renamed the #112 Nail Spa because they're not even top ten. Thank you for the poor experience and please understand I shall never return. Next!Service: Pedicure
-
September 2023 by Val Rickmon
Customer service has gotten so bad with all these nail shops! It's all about the coins...Period ....but this one right here is a hot mess all the way around I'm so done with getting my nail done after years of service(20+) You can explain/show pictures/ tell them what you want and they still give you what they want too the opposite There RUDE! the one young lady with the black ponytail hates when you correct her or ask her to clean up your polish and the whole time she's doing your nails she's talking and laughing about the customers with the young man with the tattoos in there language so unprofessional. No care on doing your eyebrows, always rushing and now one of my brows looks totally different from the other but no they don't see it but Stevie Wonder can! And the prices change every time!!! but you call this #1 Nails&Spa ...where's the older woman at least she used to act like she care
-
August 2023 by Desiree John
Everyone at this salon always does my nails and feet very well, I am always a happy customer.Services: Foot massages
-
July 2023 by TeeLay Thomas
Rude and disrespectful trying to get my daughters nails done for the first time and she was nervous asked if their was anyone who could be gentle he wasn’t welcoming nasty he said we have no one gentle here never said hello or anything wonder why nobody’s in there keep spending ur money with these racist ppl..and I’m not one to call out racism
-
July 2023 by Krystle Johnson
DO NOT GO HERE!!First off they customer service is horrible.. The man owner just sits around with a full shop while the other workers do it all..I took my teen daughter to get her feet done, and one of the workrr we s caused her toe to bleed during a pedicure.. So instead of stopping from doing what she doing she continued to pick at it and cover it up.. I wish my daughter would’ve told me during the process rather than after… So when I took her back to get them to clean it and try to disinfect the area THEY DID NOTHING.. Sooo I took pictures of my baby toes because if she get an infection I’m SUING THIS COMPANY.. Not one time was anything offered folksier to the inconvenience and the pain they caused my daughter..Than the lil young girl don’t like u tell her she didn’t do it right as I was trying to explain how I want my eyebrows and she refused to do them how I WAS PAYING TO GET THEMService: Pedicure
-
May 2023 by Javonne Tyndall
This used to be a good business to go to, but as of 2023 I wouldn’t recommend anybody to come here. They’re making their prices spike up for work that doesn’t fit the price that they’re setting. I used to come here for simple sets like an all white set but on my recent visit here they wanted to charge me $60 for a short nail set. And instead of working with me because I’ve been a loyal customer or try to understand what I’m telling them, all they did was fuss at me and be rude to me. The man who did my nails told me it was originally 50 because they were long, mind you my nails are barely off of my finger, by the time I got up to the front to pay they rang me up for $60. So I wouldn’t waste my time or energy coming up here because they do not have any bit of good customer service as of late and they’re only concerned about being quick and trying to get the money from people.Services: Gel manicures
-
May 2023 by Genesis Rodriguez
Went in to get a pedicure 40 minutes before they closed the women to me to sit and wait while 3 other ppl were on there phone. 10 minutes later she told me to leave. great service ??
-
March 2023 by Barbara McClendon
The prices are kinda high. But your nails be Beautiful. I visited a few shops because my nail technician was on Vacation .
-
February 2023 by Maranda Keeler
My firend Went in to get a full set and told him what she wanted but he changed it on her last minute and ended up giving her the complete opposite design than what was asked and left her walking out with uneven nails and hurt cuticles from the drill. Going to get a fill in at my normal salon and will not be coming back.Service: Acrylic nails
-
December 2022 by Erma Waters
The quality of service was great but my nails werent do as there shoukd will never return.
-
December 2022 by joy joyner
Customer service has gotten so bad. I’ve been a customer since 2016 but now you get attitudes when you want to pick which tech does your nails. We are paying customers and should be able to choose without the attitudes. I’ll never go back again…Services: Acrylic nails
-
October 2022 by King Jez
Unprofessional! Manager wouldn't fix my lady pedicure after their gel polish came off within two days! Told us they would charge $20 to fix it. Ridiculous. Then charged me an additional fee because I was a man on my pedicure.Service: Pedicure
-
September 2022 by GodsWoman757
I’ve been coming here since 2009! I have switched to Hah aka Angela as my nail tech! She is with whatever design I show her! She is quick. Good attitudes beget good attitudes. ?Services: Acrylic nails
-
September 2022 by Lady Renea
I came from CT and needed Mt nails done. I got my nails, toes and lashes done. One stop shop .. Love it! Service was fast and customer service was great! Thank you Lupa, girl you're amazing!! I'll be back anytime I'm in VA
-
August 2022 by B Jones
Do not go here unless you wanted to be treated like a 2nd class citizen!! I went in and patiently waited in the sitting area (where I could be seen ) patiently waiting for 15 minutes, only to be skipped over by a Caucasian woman who had just arrived. Even she had to point out I was there first but by then I was disgusted and unwilling to give them my money and left.