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October 2023 by Cassandra White
Their cooler is always half empty, they never have my cigarettes and it's either cash only or their system is down! This is the worst 711 in the area hands down it's always something with this location! Go to the Bayview 711 don't waste your time coming here!
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October 2023 by Juliza Ponce
Had to use the restroom 6 months pregnant . Bathrrom isn’t for the public . Once I came to the car the girl came out and said I could use it after speaking with her co worker. Very nice of them
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October 2023 by Meridith Schroder
New manager does a great job. Clean store. Clerks are very nice. Keep upthe great work
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August 2023 by Lisa Pattisall
I managed 3 different 7-Eleven stores over the course of 16 years and it pains me to say that this one is in rough shape. My boyfriend and I stopped on our way through ,he went in and a couple of minutes later he came back to the car and asked me to come I side. The young lady that was working was on her third week of employment, she was very polite and sweet. My boyfriend asked me to come inside because the fountain machine was stopped up and leaking everywhere from underneath into the cabinet and all over the floor, God love her she was working her 3 to 11shift alone they were not terribly busy per se but she had a steady stream coming through the door she was doing her best to clean up the area and handle to customers, I offered to give her a hand with the fountain machine so she could focus on her customers. I got the cabinet cleaned up,the floor mopped up and cones set up for safety. She said they were under new management which based on older reviews I just read looks like it might be a common thing there. What bothered me the most was the young lady didn't have anyone that was employed there to guide her. She didn't know if it was a corporate store or franchise. Where was this new management? I was more than happy to lend a helping hand which she did not ask for I offered and did. That store is in a decent location and has great potential under the right leadership. I left the young ladywith my contact info just in case it could be useful to her and because she was alone I did ask if she knew where her silent alarm buttons were and if they had the personal devices as well and if she knew how to use them if she had to, which she did, inasked because I was concerned for her safety and it is one of those things I have seen overlooked in the training process.If you would like to bring that location to its full potential or even increase your sales and customer count higher than it is at now I would be more than happy to send you my resume. Feel free to respond to this review if you're interested. At the very least I would ask that someone follow up and offer help or support to this staff.(The cold case was also out of order and there was something going on with the air conditioning as well).I also would like to commend the young lady there working, she was absolutely dpimg the best she could woth the situation she had been put in and conducted herself in a very professional manner.
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June 2023 by Renee H.
I thought 7 11 was a 24 hr store. Not this one they close when they feel like it. Currently closed as I'm typing this. Not to mention that customer service is horrible. There is only one person in there that I see that cares about the store. Brazilian coffee is never fresh. And that's the young lady in the more. After 3pm you don't know what your going to get. That's if the store is open.
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May 2023 by Nyashia H.
Walked into this 7-Eleven and first thing I noticed is that music is BLASTING! I Went to get my son a snack and realized the item he wanted was expired. I told him to pick something else because it was expired and the woman with the red hair behind me cleaning told me "even though it's past the date it's still good" mmmm no thank you ma'am.I told her yeah, someone told me the cheese would be good even though it was 1 day expired and it wasn't so I'll pass. I told her the whole box was expired and she told me to give it to her and she gave it to the lady at the cash register. She told her "not to write them off yet" whatever that means.... I don't like to assume but I wouldn't be surprised if she put the whole box back. CHECK YOUR FOOD BEFORE YOU BUY!
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January 2023 by Alexia Petraki
Rudest place on earth. One star because I couldn't write a review without one. I have avoided going although I work very close to the store, after a few of my customers shared negative feedback, but today was totally unacceptable customer service and I will never go back there again or recommend it to any of my customers.
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November 2022 by Mary Ann Hobbs
Fast , friendly, knowledgeable and a big thank you when I left the store
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October 2022 by Sheba-Delilah Mendoza
Under new management. 1st time being here and it's very clean and well stocked! Surprisingly one of the cleanliness convenient store I've been to.
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November 2021 by Patrick Hogaboom
I got picked up this morning in cab #179. I asked to stop at the 7-11 since it’s on the way to work. Very unprofessional and rude to ask a customer you have never met before to do them a “favor” and get them cash/change from in the store. I declined and he got emotional. He could have went to the bank on his own time or gotten out of the vehicle himself to do so.I am a customer not a buddy.
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July 2021 by Chris Staggs
Great staff and well stocked
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January 2021 by Julia Grimm
Some of the clerks are so rude! The woman who rang me up tonight was so rude and even riled her eyes when I asked her to put my rewards in bc the machine was down for me to enter my phone number. This 7-11 is right down the street from my home but I think I will start going to the other 7-11 further down the street!
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January 2021 by Pete A.
Not really a whole lot you should say about a 7-Eleven. It is definitely old need to be updated. often very shady characters hanging on the side of the building. I prefer not to come here after Staff lacks personality to the point where it is close to being very rude The coffee is never fresh But generally the store is clean and they are stocked with what you need
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October 2020 by Kevin Lenard
I can say that I never use to like this seven eleven intill now. A young gentlemen of the name Russell asked me how my day was and also even tried to offer me help because I have a leg injury and he wanted to make sure I got in and out the store safe. Seven eleven hired the perfect person for the position and thats Russell !
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October 2020 by James Coller
I went there a couple weeks ago.A guy name Russell was so nice and holds the standards up for 7 Eleven ...Please give this man a manager position he's there everday almost and I love how he tells me to have a good day
