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January 2024 by Eric K.
Easily one of the worst 711's in the 757. They never have anything in stock. Their machines are all always broken. Every employee acts like it's a chore to work there. The only saving grace is their manager, who is always nice and working hard. Clearly the franchisees of the store have run it to the ground.
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November 2023 by Rob V
I am over it with this 711. The older Asian lady "Ms. Kim" is one of the rudest customer facing employee's I have ever had the displeasure of dealing with. She barks disrespectful comments CONSTANTLY. If she is the owner she should be forced to sell. Ridiculous that 711 allows this type of person to work at and/or run a retail store. If I could give 0 stars I would. Having your change thrown at you, told they are sold out of items because they don't want to cook them, having smart comments for NO REASON other than they are in a bad mood is unacceptable. The list could go on and on. Ms. Kim I hope you read this because I am one more bad experience from taking this to social media
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September 2023 by Timothy K.
Worse 7-11 Ever. I asked for a price on a bag of chips. Young Ebony girl said it's on the bag. I said I don't see it. She then said I'm getting on her nerves!!! And told me to get out. They never say hello back. Staff Always has an attitude especially young black girl in morning. No customer service skills here. A little racism going on here too, especially with young black girl. Always out of Plastic forks and spoons and if you ask for one, they say they're out. ?. Avoid this 7-11. Goto the one on W Princess Anne or Colley. You'll be treated with smiles. If you go in at 9am sometimes they have no food ready or condiments out for hot dogs, ECT. They're only here because of the shipyard. Dont go here at 9am or 11am.
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September 2023 by grubbug
The staff here has never been rude to me. To be honest, all of the reviewers here complaining are probably being rude to the staff and theyre mad bc they wont let it slide lol. Pleasant experience, I've lived around this store for a couple of years and it's pretty alright.
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April 2023 by K Woods
Worst 7-11 ever! Staff is always rude, and they always have their door locked at night within hours of operation. Most of the time they sit at the register in view and just look at you pull on the door. At least put a sign up. If I could leave zero stars I would
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February 2023 by Maribeth U.
Stopped in while at chkd with my daughter. Chris was amazing and patient as my head was going a million directions. He helped me find everything I needed. Thank you Chris!
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February 2023 by Richard T.
Rudest staff of any conveience store I have ever had the misfortune of entering! The one on colonial ave and colley Ave are 110% more professional and respectful. Do not support this sort of e establishment. 1230 Redgate Ave. Norfolk VA
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June 2022 by Mathew
Store was clean, and staff members were nice.
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May 2022 by Tommy C
I'm assuming the franchise owner was the unpleasant lady I had the displeasure of dealing with this morning. Tried to tell me I was after someone in line when I was clearly waiting next for a good few minutes... He was a regular so I guess she wanted to serve him first because she sat there trying to convince me that I wasn't next. On top of this she started to treat me like a nuisance before throwing my change on the counter not even handing it to me. What a truly unpleasant experience. Now I see the other reviews it makes sense why they are so low. Please do better
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April 2022 by Josh Parker
Store is supposed to be open 24/7, but lately there is a hand written note on the door early in the morning saying “Closed until 5am” Not sure what’s going on here!
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November 2021 by Scott Hewitt
Best 7 - 11 in the Ghent area. Overnight employee probably the best worker in the city. Definitely deserves a pay raise. Appreciate the fact that this store is ALWAYS open, especially late night unlike the majority of other 7 - 11’s in the area. Also always has the products I need (which once again, can say unlike the other 7 - 11’s in the (Ghent) area).
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September 2021 by Jonathan Brown
I worked late at a restaurant nearby and one of the ladies was so nice to let me in just to buy a drink she was really sweet about it appreciate it definitely a good place to stop
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August 2021 by Charles D Small
Friendly staff. Clean store.
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June 2021 by Justin McGowan
Still barking at people about masks, although they couldn’t provide a response other than you need one. Floors are sticky and hot items are cold. Won’t be back.
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May 2021 by Julie Mapp
One of the ladies (oriental) or asian i dont know but she was one of the rudest people I have ever met with absolutely no customer service skills