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March 2024 by Camile Halliday
After being promised delivery on Monday between 3-5 delivery didn’t happen because salesperson did confirm in the system. After no call we called to find out where our furniture was the salesperson said he messed up there was a glitch and we would have delivery on Tuesday. When delivery was made they informed us they didn’t put furniture together. I did not spend this much Monday to not have you deliver and put together. Delivery man stated we hear this all the time. The salesperson should have told you. Well They did not. Shady salesperson did not inform us they didn’t build furniture
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December 2023 by Darryl
I did not like the flea market atmosphere. I was therefor at least an hour and no one even acknowledged me. There were people laying on the furniture as if they were home. Shoes on while lying on the sofas. Kids running through the store literally racing back and forth and actually jumping up and down on furniture. No one said a word to themLow quality furniture at high prices for the quality disguise as discount freight.
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December 2023 by Gary Nickerson
I give this specific location a 3 of 5 because of the selection and also the pricing.The selection was not very big for dressers/nightstands/chests and with the selection that was there, the prices were no lower than around $260/270 and they really went worth it at all.The worker was helpful in the information she gave though so that was a plus from going there. And they do have appliances (a little bit of a selection)
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December 2023 by Latoya Love
Save your money I have had my furniture less than 6 months in it’s falling apart already . So much money wasted. Save your money up and do better
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September 2023 by Rashaud Oliver
Easy pick up and convenient. Prices are fair as well
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September 2023 by Elijah L.
man I be sleeping on them couches for 2-3 hours sometimes before I go to work. they got some nice furniture. bought lots from there
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September 2023 by Johanna Reyes
Worst costumer service ever they advertise same-day delivery one of the reason I decided to go there and it's been 5 days and I haven't received my furniture yet and that's not the problem their unprofessional and lack of communication had me stay home 3 days waiting for them and never show up like I work I can't just stay home waiting for you guys and never show up at this point you should offer free delivery why are you guys even charging delivery for the service you are not given or at least communicate.
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August 2023 by Donna Bolden
Very poor customer service bought over $3,000 worth of and just I'm sorry our gentleman quit. Don't do business with them save your time
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July 2023 by Lionel Morris
I told the lady I wanted a 5inch box spring. They loaded the truck I bring it in my home and it’s a 9inch box spring. I call them the very next day to tell them and they say I can’t bring it back even though it wasn’t my fault. Stay far away from this place on Virginia Beach Blvd!!!!
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June 2023 by Mary Bailey
FALSE ADVERTISEMENT ONLINE! It is important that your website and sales are updated. Needless to say, the email confirmation stated someone from the local store would contact me about delivery within 24hrs and no one contacted me by the 23rd hour so I decided to call myself. Only to find out that they don't even have the sofa I ordered online. Was anyone going to call me to let me know? Even worse, the gentleman on the phone says, anything that is on the website that has $0.97 at the end of the price means they no longer have them in stock. Wait... What? How and why would I know that? Is it stated on the website? And why would you advertise something not in stock? Shouldn't it be removed? Saves the issues and complaints. Very frustrating and disappointing
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June 2023 by Jude Decker
Walked in. Was going to buy today. No one helped me or the lady that had been there 20mins before me. I’ll take my business elsewhere
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May 2023 by J D
Walked in. Was going to buy today. No one helped me or the lady that had been there 20mins before me. I’ll take my business elsewhere
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April 2023 by Ace78 Gayle
A good variety of furniture BUT you better ask if the furniture is in stock or on back order. It's going to be at least 6 -8 weeks before furniture arrives.
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April 2023 by Chrìstopher Daum
Don’t bother putting anything in layaway. They will take your money but won’t keep the product then ask if you want to order it. Waste of time and effort.
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February 2023 by Carmen W.
Customer service was great except for the part of them not telling me there is a addition $99 processing fee when financing with them so now im paying more for the mattress when I couldve just paid the original price for cheaper. Thanks.
