Batteries Plus in Norfolk, VA carries thousands of batteries, light bulbs, and smart home products, plus cell phone and tablet repair services. They perform screen repair, replace cell phone batteries, and offer fixes for all major brands like Samsung and iPhone. The store also provides free car battery replacement on most vehicles, key fob programming, auto key cutting, and business accounts with volume pricing. Reviews highlight a good range of batteries and bulbs, with staff described as really nice, helpful, patient, and informative. Customers report quick, smooth repairs completed in less than an hour or less time than stated, leading to strong recommendations. The service is noted as a bit pricey compared to online but is generally considered worth it for the convenience and excellent customer service.
I need new remote for my 2013 cadillac escalade, even though it was on the inventory for the store sales person was very informative and knowledgeable about what I need to look for when I do order, ie FCC # should match my current remote, so that was very helpful
June 2026
Outstanding service with followup. Everyone is courteous and very informative. Definitely a 5+ star store.
June 2026
Jeremy in store #849 (21st St. Norfolk) was able to resolve my car key fob problem with great ease and efficiency saving me from having to purchase new fobs. I full recommend that if you’re having any type of battery issues, that you go see Jeremy there for help.
