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March 2024 by Miss Alissa
Kinda wild to me that customers have to go back out in the parking lot to fetch their own carts
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January 2024 by Debbie L
They need to bring back jewelry and prepared food.
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January 2024 by Carroll Bella's
Lots of great deals on drinks and snacks.
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January 2024 by Gregory Shekailo
Good deals on products you want to buy in bulk like toilet paper.
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December 2023 by Alex Duranalvarado
We are long time customers on BJs, lately I have notice the cashiers are rude, today a cashier literally yelled at my wife for asking a question, these behavior is unacceptable and should eve allowed. It was a obvious these person didn’t want to be at work, the couple in front of us received a bad treat meant as well. BJs leadership should keep in mind, customer service is a priority,the poor interaction with customers should be addressed.
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November 2023 by Jacqueline H
Good place to shop for buying in bulk. Also, merchandise always in stock.
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October 2023 by canisia haskins
Love them need more food/snacks free samples ?
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October 2023 by Vickie Randolph
Always see what I want. Great experience. Love to go during the holidays. See more things I want and enjoy the Christmas atmosphere.
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October 2023 by Jade Lin
The two fat ladies at the door around 7pm on Friday September 8th made my family feel uncomfortable. I had 10 items in my basket she only seen 8 and was touching my meat n cheese bc it was in a chip mix n match bag. Like she could have been sick or something. Taking her job tooo serious.
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October 2023 by N. Law
Homeless in the parking asking for help. Trash in lot. Long lines inside. I came to this location 3x's and no available carts.Looking for ac cart while its raining...This last experience there were 4 employees hanging around the entrance. I ask where are their shopping carts? Answer oh, there must be some out there. No there's not, Oh there should be some under the covered cart area, No there's not. He see's ONE. Lol, OH yes there's one. (With trash in it). I said I'm going to VB location. He says sorry...Answered, No your not. and walked out of there...smh to say the least.
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September 2023 by iwala
What a terrible and unbearable place to work at. None of the management are your friend, they don't care about your feelings and they'll show you that. They have HR but don't do anything. Nothing gets past that person to the upper bosses. There are many places like that I know, but if you're going to work here, don't open yourself up to people and tell them your business. I wouldn't even apply to this place unless you're in SUPER DIRE need of a job like I was. Also, don't apply to the bakery. The manager will literally drive you crazy and get under your skin. You'll probably end up losing your sanity like I almost did :)
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August 2023 by MIchael K.
I bought a television from bjs a few years ago. And it stopped working. I asked at the membership counter if they would help me to find the receipt to see if still under warranty. The lady refused to help me. They track everything you buy and have a record connected to your membership. We got into a heated argument. I walk out that day without satisfaction from my encounter. This was Norfolk Va. Store. I then went to the Virginia Beach store and did some shopping, and when I was checking out, I found that she canceled my membership behind my back. Without a refund. So, the membership counter opened up a new card for me, and I paid her for a new membership. So I had an appointment for a rotation with the tire department because I bought my tires there. I sat in the waiting room for about an hour. Then, the attendant refused to rotate tires because of a nail in the tread of one. Said tire would have to be replaced. I fixed it with a plug in 5 minutes. Today, a week later, I tried to load coupons on to my membership card online and find that my new membership is not working. I have no membership. beware of joining such a club. By the way, when she canceled my original membership, it erased all orders from my record. So tires, tvs no more record.
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July 2023 by Lance Jolicoeur
Found these products being illegally sold and reported it to the Manager. The response was to rip off all the stickers and leave this product to be illegally sold after I walked away. This was today 7/11/23 around 6pm.
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July 2023 by Brenda Thomas
Asked if I could leave my trunk cover here for a large order, when I returned for it, nobody knew what I was talking about. It's not free to replace.
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April 2023 by norma linza
Well stocked with quality merchandise. Gas was a great price. No waiting in store or at gas station