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February 2024 by gina Carow
Would definitely recommend Cabinets To Go for your cabinets. Nicole was amazing to work with and very helpful! Excellent customer service.
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February 2024 by Shelton bobo
Great customer service
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February 2024 by Mary Snyder
Nicole was awesome to work with. Very helpful
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February 2024 by Dima
Great service
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January 2024 by James Wharton
This is my second kitchen with Nicole and she is gteat!
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January 2024 by Prime Shower LLC.
Daniel has gone above and beyond to help me with our kitchen design and he also helped save me a ton of money 5 STARS
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December 2023 by njg59
Nicole was great, she was very helpful and offered great suggestions for the best use of my space. I would highly recommend Nicole and Cabinets To Go to everyone looking to remodel their kitchen.
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December 2023 by Miriam Hurst
Nicole was amazing! Couldn’t have asked for better service.
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September 2023 by Kelly
Nicole was so helpful, patient, and understanding. Have a real 3D view of my kitchen! Super cool
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April 2023 by Elena ..
The designer listened to our wants and needs. She offered suggestions and was extremely helpful. We enjoyed the process.
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April 2023 by Mark Evans
Cabinets 2 Go has quality products and experienced and friendly staff! Nathan Schuermann has made this process frictionless for us. We have loved with working with him!
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April 2023 by Crystal Evans
Cindy Holland made our day at cabinets to go. She let our 9 year old little girl "help" her do some things at the store and and even allowed her to design a kitchen. My daughter had such a great time while my husband and I were able to put the finishing touches on our design uninterrupted! It was such a blessing. Thank you Cindy!
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April 2023 by Anel Numanovic
Great experience, Nathan Schuermann in the Norfolk , VA store location was very informative and helpful in picking out our kitchen options, much appreciated
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March 2023 by Lindsey Frederick
From fun and friendly to exhausting and disappointed.The store is nice and they have the products they have. The design process is fun and easy to go through. The cabinets are good quality but the attention to detail and customer service AFTER you pay is lacking.The countertop installers damaged the wall during install and that's apparently a routine and to be expected experience that you won't get compensated for. We had to have a plaster worker come out to fix it. We went to the actual countertop warehouse (stone4 kitchen) which besides feeling like there's something illegal going on behind the scenes, was a very nice experience. They are knowledgeable and went out of their way to show us an imperfection in the section of stone and recommended we pick another one. They had someone forklift the slab away so we could look at our piece and pick the exact lay out... Fast forward to install and they gave us the stone with the imperfection. Upon questioning, they said we asked for that piece. So that's fun.The cabinets are nice but we had no hardware for two months because the installer mixed up the placement. We had to put in a claim to find out they forgot to place the new order, twice. When we paid for the hardware the first time they arrived in 3 days, but it took 2 months to get the replacements for their mistake. We actually purchased other knobs to use temporarily.Every time we tried to follow up with the store we were reminded that "it's really not their job" to help us. We also wanted glass doors for a bar section, and they accidentally only ordered and charged us for one glass door, see the picture. The glass door had to be reordered twice because it kept arriving broken, and at each step the store reminded us that they did not make a mistake and that we needed to either order another door or take the door to a local glass shop to have it altered. Considering the nightmare experience this was, you would think they would comp us the other half of the glass door that we obviously were thought we were getting in the first place... But no.Other issues are mostly install related: the side panel next to the fridge isn't attached to anything so if the dog leans on it it bends in. We paid a lot of money for crown molding above the cabinets to go to the ceiling and every place they used a nail you can see where they put the cover paint. They didn't take into consideration the size of the crown on the bar section so it passes the wall and you can see it from the other room which made it impossible to wrap the existing crown along the side. The cabinets aren't centered on the wall. When we were in the design phase we were given a much cheaper price, accidently, twice. And we ended up having to pay more money on top of that.I would never use cabinets to go again. I wanted a custom closet and after that experience I decided to go with The Container Store and they were AMAZING. They sent a few wrong parts and I had the replacements the next day. A human picked up the phone, there was no wait time. When I was transferred, the person stayed with you to get you to the specialist. It's nice to know there are some companies out there doing it right, but cabinets to go isn't one of them.
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September 2022 by John Clark
I have purchased several kitchens from Nicole. She never disappoints. She has always given my clear timelines for when our cabinets would be ready for pickup. We flipped a house in Northeast PA. during covid. I went to lowes in New York because the nearest cabinets to go was 1.5 hours away from us. Lowes' estimate was $10,000. with the promise of a 30% discount. They told me i could have them in 30 days. I went to the lowes to place the order. The sales person stated that i could get one or the other. if I wanted the cabinets in 30 days i had to pick from a different line of cabinets. it took him 2 days to do the original estimate. I provided all the measurements. While was in the store waiting for them to give me an estimate for the available in 30 day cabinets I called Nicole. I emailed her my measurements. within 30 minutes I had a quote. She is in Norfolk Virginia and i was in Greatbend Pa. Nicole checked the availability of the cabinets I wanted. I placed the order with her. she had them shipped to the Syracuse NY location for me to pick up. this took 7 days. So within a week I was able to place an order with Nicole in Norfolk and pick them up in Syracuse New York.
