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March 2024 by Ashley Oliver
Great costumer service! Thank you for fixing my window in a timely matter!
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December 2023 by Sravanthi K
Worst service. Couldn't complete the pin stripes from 1.6 yrs and are not even ready for giving a refund.They told I can take my car after repair's and only thing remaining is pin stripes painting and will do it the next day as the guy who does is not available then. It's been 1.6 yrs now and they kept telling the same story, neither their manager will talk or give an update, not sure if they even tried to contact the insurance. They even stopped updating and are not even ready to refund If i wanna get it done somewhere and just tell the same thing everytime. At this point they are not taking any responsibility for the thing which they need to fix a year ago except telling they are sensing an email to higher up's and can't even forward me the proof regarding that. they tell they hv been contacting the higher ups which I was listening from a year now and nothing really happens.
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December 2023 by Brooks Frost
Great customer service and fast repairs. They keep you updated on progress daily and do their best to get repairs done quickly and properly. My vehicle looked good as new 2 weeks before the estimated date, and that was over Thanksgiving as well.
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December 2023 by Robin Wittgregory
Glenn was awesome! He sent me daily updates on my Repair. He was very professional and kind! Highly recommend Caliber!Services: Painting
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October 2023 by Paula Smith
The staff were very professional.Glen was my advisor and he kept me informed of everything going on with my vehicle. The job was completed early and the work was exceptional would definitely use this business again.Services: Painting
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October 2023 by Billy Shields
I had a rear bumper that popped off and I wasn't looking to replace. I was afraid to try and do it myself because I didn't want to make it worse. I met Heather when I arrived and she took a look at it and popped it back in with no problem. She also looked the entire bumper over for me and gave me advice on what to do if I wasn't going to replace bumper. A small thing for Heather but a large thing for me. I will see Heather again for any advice and work I may need. Thank you and keep up that awesome personality.Service: Body & Trim
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October 2023 by sharon tingler
The staff is friendly and personable.They kept me updated through the repair especially Glenn. I will go back to caliber Collision should the need arise in the futureService: Painting
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October 2023 by Ashley Sweeney
10/10 customer service at Caliber Collision! Glenn and Haven at Caliber Collision were extremely professional and made sure to keep me very updated throughout the entire process. My car was expected to be done on October 3 and they even completed the work almost a week early. I highly recommend this company and I will absolutely be returning if I have any future car troubles. It is hard to find honest, hard-working people these days, but this company surely did not disappoint!!! I can’t thank them enough!
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October 2023 by ANN MAYDOSZ
As inconvenient as it was to need body work for my car, I found a bright spot in the process--Caliber Collision. My insurance company and Caliber worked together to make the rental car and repair process seamless. The work on my car was excellent and it was ready faster than predicted. The text notification process let me know exactly what was happening and the people at Collision are just great. Highly recommend!Services: Painting
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October 2023 by Amber Oliver
We had the BEST experience with Calliber Collision. I would highly recommend this shop. We were kept up to date on our repairs and never had to reach out to them to follow up. Our car was ready 2 days earlier than expected. They lowered the stress of our car being damaged.. literally ZERO stress!
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September 2023 by Mike Cohen
I brought my 2021 Jeep to Caliber Collision after having my first at-fault collision after over 50 years of driving! I hydroplaned into the back of another vehicle that was stopped at a light. I hit her lightly with no airbag deployment or major damage. My front end had damage that mostly couldn't be seen besides what was obvious. I met Glen, a manager at Caliber, and we discussed my Jeep. He showed me that most of the damage was behind the broken grill and would not be visible until it all was opened up. I said fine, and then went to Enterprise to get a rental. The next afternoon, Glen called me and told me all about what had to be done to repair my Jeep. I didn't understand some of it, so he took his time and explained it to me. He told me what parts had to be ordered and approximately how long the job would take. He was very knowledgeable and I felt comfortable they would take care of my Jeep. During the course of the repair, Glen called me 3 or 4 times, giving me updates on the progress of the repair. It was going faster than I thought it would and I was VERY pleased with the updates. Less than a full week, it was ready! The front end looks like it just came out of the showroom!!! WOW!!! They EVEN straightened out my license plate! I was VERY pleased with Caliber Collision, Glen, and the personnel that worked on my Jeep. It shows that they care AND know what they are doing when their product comes out as SHOWROOM QUALITY!!!THANK YOU, Glen, and the rest of the Caliber Collision Crew!!!Services: Painting
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August 2023 by Theresa Campbell
This was an A+ experience. The work they did to my Honda looks amazing. They stayed in contact with me by texts about how the repairs were coming along and the estimated completion date. I highly recommend them.
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July 2023 by A Johnston
Highly recommend! They do seamless work, kept me well informed, and had my vehicle ready early each time. Only body shop I’ll go to.Service: Body & Trim
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July 2023 by MARIA VAZQUEZ
Missing the part plastic cover on the left side of the hood.Everything is alright.
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June 2023 by Grayce L
I got into a small accident with my car, and my insurance company told me that Caliber Collision was the closest and best body shop to work with.The timing was reasonable (3 weeks to get an estimate appointment, and then another 3 weeks to schedule the appointment to fix my car, and then my car spent 10 days in the shop, versus the original 2 weeks they had estimated!) The staff is very friendly and professional, and they have a working relationship with the local rental car company, so coordinating for a rental car was quick and easy too!Lastly, the car work was amazing! My car looked brand new afterwards, as if I had never gotten into an accident. 5 stars!!Service: Body & Trim
