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December 2023 by Ray S.
Congrats to the workers of Costco. This is the first union shop. Happy to shop here. The workers love their jobs and treat customers with respect and help.
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December 2023 by Bob R.
We stopped by Costco this morning to get some gasoline. They have some of the best prices in the area. Right now, regular gasoline is $2.66 per gallon. While we were there, we went inside to pick up a few things for dinner tonight. We really enjoy the Chilean Sea Bass and we found a nice filet. Their fresh produce is value priced, fresh and delicious. They also offer competitive prices for meats like chicken, pork, steak and turkey during the holidays.
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December 2023 by Jewel Pearson
I called yesterday and got an appointment for today. The doctor was informative, quick, and thorough. Very knowledgeable answering all my questions and was helpful and kind throughout. Great experience overall. Will definitely recommend to friends and family.
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November 2023 by Tina Z.
I love love love Costco! I have been a member here since forever. It is always so easy to down the Rabbit hole when here there is so much to discover. They just recently remodeled the layout and I love the new layout you can go in between the aisles in the middle now instead of going to the very end to get to the next aisle where there canned goods, spices, condiments, cleaning products, etc... Everyone is so nice. It's always so busy but that's always that and their gas prices are always on point! Currently today (11/27/2023) gas $2.85/gallon for regular.
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November 2023 by Kristina C.
Good deals if you like to buy in bulk. The hot dog and soda can't be beat for $1.50. It gets horribly crowded so be prepared. They have self checkout which is nice but the employees really are pushy and want to scan your stuff. They have been doing construction for a while.
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October 2023 by GregVaBch T
09/19/23He has done my wife and stepson, now me too. It's 74 for a basic exam, he is very nice. Had zero issues with him. Did not do anything extra. Will go back.
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August 2023 by MK P.
Update: Visited the Norfolk store today with my concerns regarding the recall. I ask for a manager and they sent her right over. She could not have been nicer or more accommodating! She immediately gave me a visitors pass and allowed me to use the credit in-store. When I arrived at the register to pay- she appeared again, and very professionally and seamlessly processed my transaction. In addition - they were swamped as usual- but the warehouse was very organized, clean and the associates were very friendly. I don't see how they could have made my experience better! Bravo! Ok Costco!, thanks for nothing! After purchasing a set of phone chargers from Costco, I received a recall letter letting me know they could explode in my face. The letter instructed me to return the chargers to the Warehouse for a refund credit. After waiting on hold for an hour for someone to explain to me, if I was no longer a member and wouldn't be able to use a credit voucher- they would mail me a check. After packing the explosives in a lead package and taking the time to drive to ship them- Costco sends me a credit voucher from their store as a refund??? Pretty sure we cleared that trainwreck up on the hour long conversation with customer service. Total waste of valuable time and money! Where is my cash refund Costco. It's things like this that convince me I did the right thing by not rejoining.
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July 2023 by Susan F.
Like all Costco locations the parking lot at this one is awful. They do have gas. Slightly smaller warehouse than the usual Costco that I shop at but lots of great items.
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May 2023 by Kim T.
I have been a member since 2002 and have visited Costco stores all over the US. This is by far the unfriendliest Costco I have ever been to. The employees are rude especially Sharon at the self checkout. She at first directed me to a empty self checkout and stopped me immediately when she realized that she overlooked another customer. Instead of apologizing, she just told me to wait. Also, while she was chit chatting with other employees I had to hunt her down so so she can scan my bananas because it did not have a bar code. The encounters with the other employee were pretty similar. They could definitely use customer service training
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March 2023 by Leinani S.
I'm not going to lie - the parking lot situation here is not good. It's difficult to get in, difficult to get out and even worse trying to walk through all the traffic to get in and out of the store. Once you're inside, it's a good medium sized Costco. They have all the usual products you'd expect although aisles are a little tight. Lines tend to be long at checkout, especially on the weekend. Gas lines are also long, pretty much any time and the gas station line winds through the parking lot. I'm there more often for gas than groceries and never found a less than twenty minute wait. Staff both in store and at the gas station are friendly and helpful and gas prices are usually the cheapest around.
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February 2023 by Mary-Ann L.
I go to Costco mainly because of lower gas prices and they carry huge humongous variety of stuff! Am surprised by large bags of shrimp chips and lotus cakes and you get it - Some items only Asians would eat but the world is willing to try! I also got my eye glasses frame and lenses, mind you they carry some great designer name brands as well. There's always something for everyone. I used to leave Costco an item from their concession because the quantities are huge and the prices are inexpensive.
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January 2023 by Howard B.
This store is dirty, disorganized and understaffed. The service desk workers are insanely slow. Seriously, it's all the same stuff, go to BJ's or Sam's. Augh.
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October 2022 by Leslie D.
I had been wanting a Vitamix for some time but wanted to wait for a sale . Finally see it on sale and buy it but the model on the shelf wasn't ringing up on sale . There was no other prices listed on the shelf just the sale price . This store refused to honor the posted sale amount of $319 and made me buy it for $399 !! I just find that to be unfair since it was actually an older model and had been on sale before also .
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October 2022 by Veronica J.
Always a line but well worth it. Everyone is nice and respectful towards one another and honestly worth the membership just for gas. When was the last time you found gas for $3.00/gallon
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September 2022 by Carol S.
Costco has saved me since the Pandemic began. It has also helped me eat healthier since my breathing problems got worse. At least once a week I have deliveries made. I buy wonderful entrees prepared in the store that only require cooking in the oven. Their fruits are fabulous. I've eaten some of the best & sweetest cantaloupe ever that were delivered by Costco. You name it. They have it. Thank you Costco for being my saving grace!!