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April 2025 by Kurtis Muller
Employees at this location are rude as hell !!!
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April 2025 by Kathleen Victoria
Even though I found what I was looking for. This location hardly has anything on the shelves, and of their items are either locked up or behind the counter.
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March 2025 by Christina Mendis
No restroom available for customers
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January 2025 by Michelle Brown
I accidentally called this store thinking it was the one on south military and left a message about a prescription that should have been called into them. The individual on duty called me back promptly giving me the option of transferring the prescription to their store And then I realized I had called the wrong one. I appreciate them getting back to me so quickly so I could correct my mistake. Thank you very much.
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January 2025 by Stephanie Willoughby
Rude, unprofessional & violations of HIPPA. Run!
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September 2024 by Desiree Hassell
The quality of CVS PRODUCTS IS UN TOUCH. I can always depend on Cvs to keep everything I need in stock also the customer service is top tier.
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May 2024 by Rosiland Hollis
Love my CVS pharmacy store when I come to Virginia I come to the one on popular Hall and military highway, always clean always clean courteous people always greet me when I come in very very good service when I come there and I can see everything so nice and bright in there and has a good sense love the way it smells in here very good sense though love a good smelling stuff if it don't smell good I won't be in there, but y'all store is always been good ,so anybody say anything different they just being mean cuz this is a very good clean store courteous people here got good team here I can truly say that I left Norfolk Virginia 6 years ago and I've been coming back yearly, always get my personal item from this store thank you CVS pharmacy
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January 2024 by James
More stock
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November 2023 by L L
The drive up pharmacy window is always closed due to being short staffed. Most of the staff are not very friendly and just are trying to service you and get you out the way. But I guess that is due to possibly being overworked when they don’t have the staff!
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September 2023 by E Marie
Nice staff in person but you can never ever ever ever ever get them on the phone when you really need them. a few times I’ve for nearly 30 minutes. Once I called from my car in the parking lot, and after 15 minutes I walked in still on hold to find available employees ignoring incoming calls. It’s incredibly offensive to treat customers this way.
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July 2023 by Karen Mc Gowan
Great Store Customer Service. Nothing but Good experience here
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March 2023 by FaithInTheRebellious
They literally never pick up the phone, you’re better off talking to Helen Keller about your prescription pick-up
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February 2023 by Robert Brown
Pharmacy never answers the phone. I've seen total disregard for calls while waiting on line at the pharmacy. Drive through close during pharmacy hours. This store is in desperate need of staff. My prescription wasn't filled for over a week. Had to go to another CVS. Wasn't notified of progress of my prescription. Medications are critical and this pharmacy is not supplying medications in a reasonable time.
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February 2023 by Zaikyyrah Swift
Worst Pharmacy Ever Will Never Be Using CVS again
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January 2023 by Ronnette Fleming
Go back to the stand or service that CVS was known for. Your company is currently hiring rude, lazy, and un customer focused associates and managers it's absolutely ridiculous. And they are not putting the merchandise on the sales floor. I asked for a rain check from the cashier them had to wait about 4 min for a Management person to appear. Who then had to go to the stock room to get the items. She proceeded to tell me everything is in the backroom. It took over 10 mins from the start of my checkout to completion. This store is operating like a low rate corner store and it should beembarrassing for a Company that used to set the bar for service.
