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December 2023 by Truth Seeker
They could not get a car for me (did not have cars), called 7 other branches around, received the same answer.Thank you, I thought at first that this company would stand for their promise to deliver great service, I am really disappointed and had to rent with Hertz instead.
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November 2023 by Darryl
Service is A1 at Enterprise Rent-A-Car. Where ever I go the service is always excellent.
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September 2023 by Jim Hynes (Jr)
Great customer service very friendly and easy to deal with.
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June 2023 by Ti
Tamara is extremely rude and lacks the customer service skills necessary to assist during high stress situations
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June 2023 by Tierra Smalls
Tamara is extremely rude and lacks the customer service skills necessary to assist during high stress situations
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May 2023 by Lakeisha Lynch
Dusty was great!!! Everything was quick and straight to the point!!! Will do business again!!!
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May 2023 by Alessandra Itzol
Nice employees and great cars!
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March 2023 by DEBORAH HALL,
Awesome service at 5900 VA Beach Blvd Norfolk Rick Hendrix.
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December 2022 by Ismael Ramos
I did a reservation a day before my trip, and they called me in the morning saying they don't a car for me.Horrible place
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December 2022 by Julie A
The service from the location itself was fine but how do they have no signage for this rental office? It's behind and between other nondescript buildings and the only sign is on the little door that's barely visible from the road. I wear glasses and was barely able to see it. The directions given were unhelpful. At least post better signage or maybe, I don't know, arrows pointing somewhere rather than a little door sign all the way tucked in.
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October 2022 by Pretty kel
Horrible towing services . Never on time . Customer service sucks with accomendations
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June 2022 by Rebecca Taylor Hough
Brittany(from a Va Beach location) and Maddy together have saved me in last minute crunches TWICE. I've received great care from them, and although I live out in Portsmouth, I will return to this location if I'm ever in need of a rental again.
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March 2022 by Esther mawel siapze
What the privilege to change 2 cars and I had to drive the 2022 mini Cooper hardtop . Love it.
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December 2021 by bay raider
The only place I rent from..never had a bad experience
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November 2021 by Ebony Collins-Woods
Excellent customer service! I called this location after having absolutely NO luck renting a vehicle anywhere in the city due to rental shortages. However when I called this location Mr. Thomas advised me to come right in they could put me in a vehicle immediately. I was actually in an Uber headed to work however we rerouted to this location and I was in and out with my rental in less than 15mins. I am very pleased as well with the counter service I received from Ms. Farrell I have to say they turned my entire day around by just providing great service and care.
