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March 2024 by Matthew Smith
Great customer service. I called to set up my storage unit and talked with the manager. He was very helpful. I came in the next day to put a few items in the unit and stuck my head in the office to introduce myself and the gentleman behind the counter said, “are you Mr. Smith and I said yes. He walked me to my new unit and made sure we had everything we needed. I was so nice to be greeted so quickly and shown around. Excellent customer service!!!
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March 2024 by tequila alexander
Great storage, great & quick service.
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March 2024 by Susan Snow Burnett
The best thing about Extra Space storage is the manager, Brandon, who always offers a friendly smile or wave and is quick to also lend a hand whenever he can. We always look forward to seeing him and are so grateful for the help he has given us.Susan and Mike Burnett
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March 2024 by Rex Workman
Was able to view a few units before renting all were clean and great spaces. Easy rental sign up process with very competitive prices. The gentleman that we worked with was excellent, he explained everything about the process and what to expect. My location is great. Would recommend Extra Space Storage.
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March 2024 by Based_sunbro
Great service. Affordable storage. Conveniently located. 5 stars no complaints here.
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March 2024 by Joe Love (Boom Baby!!!)
Nice storage place. The place is safe and keep clean 24/7
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January 2024 by ANGELIKA
Excellent service , kind and polite.Very pleased with my rental.
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January 2024 by shakara mills
Brandon the manager is extremely professional and accommodating. He clearly explained what they offer and what is expected of me as a customer. He made me feel confident in storing here while I deploy.
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December 2023 by Curtis Cobb
I have had units here in the past and have never had any problems or complaints. Very polite and professional.
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December 2023 by Robert Vitek
Manager, Brandon Bullock, at the Granby St location in Norfolk, was so patient and kind as he stayed with me on the phone as I navigated the web site, having mistakenly reserved a unit at the wrong location. He saw to it that my account was credited back the funds I was charged and he relieved the huge amount of stress that I was experiencing after having realized my mistake. Thanks for rescuing me! Leigh Vitek
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December 2023 by Dexter Hunter
Prices are Great. Management is Great and very helpful. I would recommend renting from here. Ask for Brandon!
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December 2023 by Màrsha Covington
Extra space storage good customer service and affordable price though web page,good customer service the agent at this location was very helpful
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November 2023 by Ms. Mellissa
Mr. Brandon Bullock really came to our rescue. My Son and I booked a rental space location deep in Chesapeake that wasn’t conducive. We found the Granby location and Brandon was very helpful and professional while assisting us on the spot. He went out of his way to be supportive in our time of need! We really appreciate you for everything that you did to make our move complete! Thanks for caring about your customers.
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September 2023 by Samaya Mason-Gore
I came in to the store on Saturday and was helped by a lovely associate named Diego he was able to help me with figuring out if I would be able to store my things with you in the future and the size of my necessary unit. Thank you for providing Excellent customer service!!
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August 2023 by Carol Butler
This week I booked our fourth storage unit I find Brandon and his assistant very helpful and caring of our needs. The recommended size is always appropriate. Thumbs up, Extra Space Storage!
