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December 2023 by Kimberly Wilson
The McArthur Center mall at one time it was a very upbeat and blossoming mall. Now it look like desert Island.Hopefully they can find something else to do with it instead of letting the building go to waste. Went to see the color purple yesterday in the movie theater the longest wait ever. Other than that the movie was excellent.
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December 2023 by Dee Dee
It’s now nothing but a joke! There are NO anchor stores. Even Dillards is closed. There are empty spots after empty spots. Go somewhere else to shop. There are no decent restaurants either.
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December 2023 by Candy Grierson
I went to Sephora and found what I wanted! Has some nice stores there and would go more often if didnt have to pay for parking. I was in less than an hour and still had to pay. Not fun.
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December 2023 by Kit Kat
If you’re coming in for the grand illumination or just trying to come in and shop, not only will you be charged three dollars for entry and also might get the chance to deal with a condescending and rude staff member, don’t remember her name, thank god, but who ever was working the left gate of the south parking garage in the morning was not only extremely hostile but very unhelpful. I don’t usually write reviews, but if you’re planning to park here, go some where else. If you’re planning to shop here, I would suggest parking off of Freemason or somewhere else in the area. In three years I have never had this issue and I’m not the only one apparently. Like I completely understand having a bad day, but if you’re unable to keep some sort of professionalism while you’re representing a business then that’s a fault on the business itself. With that, park at your own discretion and enjoy your holidays.
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December 2023 by Uridon uridon
Very purty mall with neat exhibits from time to time
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November 2023 by Jess Jess
Nice mall and clean. Some pretty good stores. Did not have a chance to walk around all 3 levels but will visit again
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October 2023 by Gary Nickerson
It really is a nice mall but the amount of stores dramatically decreased over the last 4 years which is sad. It's more like a place just to walk around now.
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October 2023 by Adam Kuykendall
I remember when this place was the flagship mall for our region... Due to a few isolated shootings and incidents and covid a lot of vendors have packed up and left. The remaining shops there are still worth the trip inside and the city is trying hard to revitalize this place.
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September 2023 by Reynardo Mejia
Underground parking and…… that’s it only remarkable thing about the mall, you’re not missing out by not coming here, although they do have a couple of nice stores in it. I had a good time.
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September 2023 by Tina Amerson
I liked MacArthur mall.The Mall itself was clean, andOMG...the bathrooms were clean.The issue is with the vendors. Not enough help and terrible attitude.We sat for a bit and looked around and decided we had to gooutside the mall to eat. I was nothappy at all.
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September 2023 by Cameron Wilkerson
This mall is excellent, it used to be better before the shooting at lids, which is why I think most of the businesses are moving out of here.I know that the city of Norfolk just bought this place, but if Regal were to do a complete shutdown and remodel I believe that it would rejuvenate this mall so that businesses would come back.A movie theater like Regal is a powerhouse that can bring people in The only problem is that Regal hasn't been touched since probably the early 2000s.Every time I go into that Regal it is very musty and the upholstery desperately needs to be updated and replaced.
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September 2023 by Rick Davis
When this place first opened it was fabulous! Built for locals and even international tourists. It was something special to behold. However this latest visit revealed a place largely vacated. Several shops are out of business or have vacated the premises. It felt hollow, bare. Other venues were priced to sell. It appears to be fading away. Kind of sad, really. There are deals to be had if the remaining stock interests you. I don't know how long it can or will continue to slide into obscurity though.
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September 2023 by Lance R.
The parking people are terrible they need a lesson on customer service and maybe they should look around and realize they will soon be looking for a job but they don't care as long as they still have there phones not good
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August 2023 by Dan E.
On the one hand, it's still a beautiful mall and it's in a central location with plenty of parking that's extremely inexpensive.On the other hand, it's slowly dying as a result of our shopping habits to be more online and as a result of the increased crime. Even in our 45 minute visit while we were there, two women were being searched for as a result of a large theft that occurred at at least 1 retailer.I wish this space the best of luck and hope Norfolk finds a good use for it.
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July 2023 by Charles Norris
I like this mall, I like the location. The stores are really good but barely anyone shops here anymore. I hope to see this change. It's a great central hub for the area.