-
March 2024 by Andre Thompson
Awesome customer service and value for money. Arnel assisted me with the purchase of the engagement ring for my fiance and she loved it.
-
March 2024 by Entice79
I sent my wedding ring (set) to be polished & the Helzberg jeweler completely mangled my ring. He tried to fix it once more & only made it worse. I have since been told that it is not able to be fixed. As of now, I have been waiting weeks for Helzberg to propose a resolutiion.For the record, it is a 4ct set that they no longer carry. I feel like I'm being given the runaround.
-
February 2024 by Kadee W
Love this store and it’s my favorite location. Trenise was super nice. Love my new ring.
-
February 2024 by Robert Hallers
The employees are very friendly and helpful I wish that the store would stay where it's at they are like family to me and others that shop there
-
February 2024 by Russell BagbyII
Jackie, Arnell and Alicia were very helpful with my purchase. It's a ? I will be back fosho!
-
January 2024 by Cecilia Confer
Arnell & Victoria were amazing! They helped us with so much effort and passion to find the perfect ring set no matter how many rings I wanted to look at. Would definitely recommend them
-
January 2024 by Jason Rollins
Victoria and Josh were so helpful! I was looking for earrings for my wife and they were able to find me a pair quickly and they are so amazing! Thank you so much!
-
December 2023 by Leteria Scott
ALICIA rocks! She is simply amazing! I’ve come to her for my diamonds and gold. It’s been at least 3 years and I will continue to shop with her! Her professionalism, knowledge, and sense of humor are on point!
-
December 2023 by Cheryl Collins
I went in just looking to possibly upgrade my enhancer. The associates there exceeded mine and my husband's expectations and we walked out with an amazing new enhancer. They helped us with every ring enhancer in the store before we found THE ONE. I cannot say thank you enough to this team for helping me with this purchase. Thank you all. I will see you soon for cleaning and inspections.
-
December 2023 by E KLAW
Jackie and Alicia are amazing!!! So friendly and definitely passionate about what they do. I went in just to browse for a necklace or my MIL and ended up with more than I planned on and I loved everything so much! Thank you both for treating me and my family with so much care!!
-
December 2023 by Daryl Intravatola
I have an appreciation for Helzberg design. I have been going to this location for several years now since the Lynnhaven location closed, and I have not had any issues with the transition. Jackie has helped me with my purchases time and time again. Other staff members have been extremely helpful as well. Above and beyond expectations compared to any other jewelry store I've ever shopped. Thank you, Jackie, and Macarthur Helzberg
-
December 2023 by Rome Grad
Arniel was absolutely amazing!!! He was very insightful and took his time with me throughout the whole process. He answered every question I had and made me feel comfortable throughout the entire process. Very attentive as well!! Thank you Arniel for your time and your energy throughout.
-
November 2023 by Andrea Sotaski
Arniel at MacArthur was terrific to work with! He found me the perfect replacement wedding band for my husband and the service was truly above and beyond! He even cleaned my ring, also from this location!
-
October 2023 by Jason Torres
Special order placed with outstanding customer service. Seikou and Alicia were very pleasant and kept me abreast of the entire process. Kudos to the Helzberg team. My wife will surely love her 10th anniversary piece.
-
October 2023 by rebecca miller
Jackie and Victoria were great I came in with something like an idea in my head, and those two ladies were able to pull it from my head. I purchased a beautiful silver sapphire in store. Thank you ladies.
