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July 2023 by Layla S.
I absolutely loved this place! They had a wide selection... of well everything and were all decently priced if you went on the 25% off day. Definitely a bit of a dig to find things. However, if you're in need of cds, electronic, or just weird knick knacks look no further. Staff were super nice and even let me know you could use Apple Pay. Although, it's good to know that they have a $5 min on credits cards. And they have a rewards punch card if you go a lot.
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November 2022 by Megan W
The prices lately have been not only really inconsistent but also ridiculously high and have been estate sale/ antique store prices rather than thrift prices. Thrift stores maybe a hot bed for resllers but it also supports the underserved community by providing quality goods destined for landfills at affordable and very great prices.I've seen dollar store items marked as 2 dollars, and broken antiques overpriced.There is an abundance of items and clothes that will end up in the garbage, and the whole model of thrift stores are high turnover mass product output on donated goods. Your profit comes from the quantity.I really hope to see pricing start to become thrifty again.I've come in and shopped and left things I was interested in because it's too expensive, and I can buy the same thing new for near the price.Thanks for reading.
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September 2022 by Sam Lopez
I haven't been to this thrift store in a long time. Probably more than you want to know reasons why. I used to check thrift stores for just anything, but now that I'm really specific to what I want and usually know that I can't get certain things in certain places and don't go back.
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August 2022 by Tamara Smith
Unorganized over priced and the female manager by the name of Francis is extremely rude and lazy. I was nothing but polite, respectful and kind during my time there and I did not get the same in return from some people. However there was a guy that was ok and a woman named Ms Beverly that was kind as well.If you're looking to shop volunteer or do community service avoid this place.
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May 2022 by Brenda Decker
Best thrift store in Norfolk! Great stuff and great prices.
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October 2021 by Ti'Lon P.
Just ran in here today on a whim and I was reminded that I live this little shop. It's small but definitely mighty. There are so many Knick knacks and the prices are pretty decent. I picked up two clothing items and they have regular sales each day so everything was 25% off. Though I went in an hour before close, the staff was still so kind and upbeat. I'm not sure if they ran out of light bulbs though cause it was a bit dark, the windows let the sun in but as it's getting darker earlier it was a bit difficult to see everything clearly. Other than than no complaints, if you're looking for a good thrift to add to your list hope house is a great addition. Don't forget to make a donation in goods or funds to help them keep going.
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September 2021 by Rosemary Romano
It was totally awesome! To many great things but couldn't take them back to Philadelphia ??
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May 2021 by J. Brown
Wonderful staff, great prices
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May 2021 by Chris Watson
Great selection / great prices. Well I wasn't going there to buy clothing oh, it's nice to know that they were offering 50% off all clothing today.
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May 2021 by Daniel Moore
I appreciate the pricing compared to other thrifts in the area .
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March 2021 by Lady J.
Since the closing of my beloved Thrift Store City in Portsmouth, I refused to open my heart to another thrift store. Enter Hope House and the magnificent Dee. This store made me believe again! I was on a mission for one thing and one thing only: BOOKS! The selection was phenomenal and the pricing was such a deal that I almost filled a cart with them. Dee's personality was so welcoming that I will definitely be back! Thank you for making my first visit so impressive ?
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March 2021 by Bob Poole
Quite an ENJOYABLE experience...LOVE the selection of merchandise, AND the customer service is EXCEPTIONAL!!!!
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March 2021 by Sharif Brookhart
A very Resourceful Thrift Store
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January 2021 by Iam Natalya
I love this place ❤ they have a great staff & always a great selection & they are very clean & organized
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November 2020 by Margie Thrift
Great Thrift Store. Free parking, easy to see from Monticello Avenue. Very helpful staff.
