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February 2023 by Dj Savage
We did a tax advance, they charged 384 dollars only to approve $250 and we have to wait for the rest to come on regularly. mind you our tax refund is over 3000 dollars. So why did we only get approved for $250? They knew what they were doing. Had we filed them online, it would've only been $111. Ethier way, we wouldve had to wait. They couldve told us that.
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October 2022 by Max Collins
If I could leave a negative star review I would. Do not go to this location. The person I sat with had no idea what they were doing and no idea what depreciation value to put for rental property. I literally had to Google it on my phone while I was sitting with them. They also never filed my taxes so it still doesn't show that my 2021 taxes are complete so I'm unable to download from the website. Who knows if it ever got to the IRS. Either use Turbo Tax or file online but don't waste your time or money at this location.
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May 2022 by Glencia Stigger
Great customer service and very prompt service. Friendly staff
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April 2022 by Michael Martin
Tax preparer did not contact me also got my taxs back to me on the 18th
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April 2022 by Norman T
Quality service and fast.
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March 2022 by Amethyst Smith
Libby harry was amazing she was so nice and patient really took the time with me I will be returning
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February 2022 by Mykyla J
Ms Elizabeth Harry gave me my first wonderful experience, she took her time she communicated with me and made me feel very comfortable she is a great tax worker.
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April 2021 by Joycelyn Armorer
Details are always clear, questions answered promptly and also in detail. Love love love not having to worry about doing my taxes and having an expert to handle the hard stuff for me.
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April 2021 by lawrence ayetowo
Very patient and care
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February 2021 by Umacule Carole
Good customer service, quick and easy.
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February 2021 by wajames562
Left with more information than I had coming in
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February 2021 by Kimberly Garrett
Quick and not stressful.
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February 2021 by chance posey
They were professional, helpful and respectful as well as comical. Also, worked quickly and effectively
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January 2021 by Sharon Fuiono
Good customer service, Mickey from the Hampton blvd branch in Norfolk, VA was so helpful and patient with me going back and forth to their office.
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January 2021 by Love Mcneil
Ever since I switched to H&R Block I never had IRS issues.