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April 2023 by Russell Gebet
I just walked into the office with no appointment and the receptionist was welcoming. She checked with the tax consultants, and one said they could do my taxes right then. John helped me, asking all the right questions and reviewed my tax documents, then gave me advice on how to handle several issues to improve my situation for next year. My returns were completed promptly and correctly. Everything was handled in a professional yet friendly manner. A very positive experience.
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April 2023 by William Whitaker
Truly Grateful for H and Block concerning my tax preparation! Susan Jones has been my Families tax preparer for a long time and has done and continues to do an outstanding job! For that me and family are grateful!
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April 2023 by Charles Owens
Professional and knowledgeable staff that files your taxes accurately and expeditiously.
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February 2023 by Jason Scott
Went to the location just today. Brooklyn was amazing and was really helpful
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May 2022 by Austin Beach
They make it so much easier to do taxes and it is explained very well and made easy to understand what is going on with your return.
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May 2022 by Austin Stanton
They make it so much easier to do taxes and it is explained very well and made easy to understand what is going on with your return.
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April 2022 by Stacy M
Terrible first interaction with this company. Worked with Lashawnda Coleman, fees were not discussed, I was not asked how I wanted my refund and was automatically selected for the emerald card, taxes were finalized without a reviewing it with me which I declined and to top it off, she lost all of my documents for 2020 which were given weeks ago and she had the nerve to look through her shred box and asked if I wanted to go through the office shredder to look for my paperwork. When I asked how the this is rectified, she just said “I don’t know” and walked away. Another customer came in at closing asking if she was going to finish her taxes today and also asked if she needed to do them on her own before the deadline (she was visibly upset and concerned) and Lashawnda responded by telling her “it’s up to you if you want to do them” and laughed at her. This is by far the most unprofessional and disappointing service I’ve received in a long time. I don’t typically write negative reviews but she deserves this one and you guys really need to evaluate these so called professionals representing your company.
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March 2022 by Motaz Al
Here is my experience:I have an appointment at 5 pm with Lashawnda Coleman and I waited till 6:30. While waiting, she let someone who came after me and has no appointment to go before me. She said it will be quick but it takes 10 to 15 mins. Finally, when I went she worked for around 20 min (left multiple times and all my work can be done in 10 mins) also her cell phone never stops ringing(calls and texts) and she answered all of them instead of taking care of her customer which is me who delayed him for an hour and a half. I never in my life experience something like this service, no respect for the my time or even me when I was with her. At the end, the tax preparation cost is almost the double of what I paid last year and I asked why, she didn’t know what to say (blamed on inflation but the inflation rate is around 6% and the most prices increase’s were from the auto industry sector with around 20% but here is around 90%). Her colleague said that different document has different fees (my forms are the same). I wanted to see my detailed receipt but I did see nothing. Also, I don’t know if she did my tax right since she seems too confused and she asked her colleague many questions so I maybe will end up doing amendments. Moral of the story, you may experience this so stay away from this place as they may waste your time and ripped off your money.
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March 2022 by Cory Benjamin
John has been a great and reliable account for me for the past few years
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March 2022 by June Mcadams
They do a awme job oelping with filing your taxes
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April 2021 by ROBERT GABLE
I appreciated the advise I received and the time I was afforded.
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April 2021 by Naveen Khatri
I called and scheduled an appointment to sit down with an accountant and review my tax forms nearly 4-5 weeks ago and they only scheduled me for a 1 hour appointment 2 days after I called without asking me what tax documents had to be reviewed on my behalf. I had multiple 1099s and a W-2 with a few deductions that needed to be processed.When I sat down with the accountant after waiting nearly 30 minutes after my actual appointment start time to finally meet with this accountant, I was told that all of my tax documents would not be processed on that day but that she would work on it and have it done by the end of the week.After waiting exactly one week for a notification (well past the promised deadline of the end of last week) as to whether or not my tax documents were filed I called in to check on the status of my documents. The Accountant that I was working with said that she was waiting on a document that was already included with the documents that I gave her on the day of my appointment. After clearing up this misunderstanding, she stated that she would call me when the documents were filed. 4-5 weeks later I call to ask for the status of the documents and the notes on those documents still stated the same thing that I already had discussed with the accountant. I then decided to pick up my documents and go with someone else after 4-5 weeks of waiting. It is currently April 9th and if the Tax deadline did not get extended I would have been put in a tight spot.I do not recommend H&R block for anyone who has any form of assets that need to be processed and I have no intentions of returning to H&R Block in the future. I found this experience with them to be unprofessional and a rather unsatisfactory experience.
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April 2021 by Scott Baromski
Very helpful. The tax service was worth the cost for a person like me who really doesn't know or care to know about tax stuff.
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April 2021 by Albert Welch
Very friendly and knowledgeable tax professional, Sue, helped me today.
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April 2021 by william huber
I use H and R every year because they are the best
