Jackson Hewitt Tax Service at the Roosevelt Gardens Shopping Center in Norfolk, VA, is highly praised for its friendly and professional staff. Customers appreciate the welcoming atmosphere and helpful, patient service. The staff, especially one representative, consistently provides quick and clear assistance, making clients feel confident and well-assisted. Many have been returning for years, trusting the service and feeling they are in good hands. Overall, the location is recommended for its helpfulness and welcoming environment.
Sue Lang had hbeen doing our taxes for 6 years. She is knowable of current tax laws and is patient.
March 2026
I was very confused with all that I needed done. Susan was very well organized and knowledgeable in helping me. Totally stress free!!!! Yay!
March 2026
Very helpful. Susan is very informative has great customer service skills I would recommend her to all my friends and family Doing taxes with Susan turned into a pleasurable experience and was less painful
