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April 2024 by Theresa Celauro
When they get the order right, It's very delicious, but I have ordered from the location on North military highway and the location on little Creek for pick up and they have repeatedly messed up the orders wrong bread wrong, condiments.Sadly, I won't be ordering from them again after 4 times of screwing up orders
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April 2024 by EBCHGURLY
I went there on Donate day Wednesday morning to make sure I donated something to the charity they were helping out. I tried something new this time. Always the best sandwich I eat every time I go. I hope they did good this month for giving support to the Navy Seals.
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April 2024 by RB “rb”
Love the people who work there who makes Jersey Mikes the best sub in Eastern Virginia.
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March 2024 by Lucian Montagna
When I first walked up to the counter I tried to order a sub and instead of saying we don’t offer a sub this way I was just told no. I was very confused from what they said and almost walked out from the rude customer service. 2nd thing I saw was the cross contamination. My wife is vegetarian and probably will never order from that place.
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March 2024 by Greg “Worldfamous” Eudy
I've been to several JM's and this shop is just a little off standard. The sub was pretty good but just not the same as the others. I had to ask for more onions twice. Staff was complaining about other staff the whole time I was there. One of the things I really don't agree with is being prompted to add a tip when employees are not going above and beyond normal service, especially when it's one of the most expensive chains. I'll probably drive to another location for my next one
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December 2023 by kahlil skinner
Ordered a giant sub that gave me half of
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December 2023 by JezRelle Barnes
It's a hit or miss honestly. Depends on who is working. A lot of young people work there that be in the back playing and act like they really don't want to be at work.
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November 2023 by Anthony Caramillo
Went to the store for the first time pleasantly surprised best sub I’ve had in a long time !! Don’t waste your time or money ordering online 5 or 6 times I’ve ordered haven’t gotten it right yet in store orders only for
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November 2023 by James C.
They should be ashamed of themselves, I'm from N.Y. and subs never looked so poor especially for the price. I like the food but feel like I'm not getting what I'm paying for and customer service sucks balls.
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October 2023 by Shelly Land
John is an amazing leader. Thanks for the amazing customer service!
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October 2023 by Mallory Mault
called in an order...asked for a #13 regular with lite lettuce extra mayo and extra oil and vineger...what i recieved was extra onions. I HATE onions...picked them off and all i could taste was onions...also ordered a #17 with no peppers or onions and both were on that sandwich as well...tried to call and see if we could get it corrected or something and no one answered....now it just goes to the answering machine...
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October 2023 by Victoria Moore
Literally just left. It took over 20 minutes to get 2 simple cold sandwiches. We were the only customers in store. The staff were more interested in talking badly about their coworkers and criticising one girls decision to wear a mask while making a single mobile order at a glacial speed than taking our orders. Genuinely discussed leaving before they finally turned to us to ask what would like on our sandwiches.Between the slow service and visibly hostile work environment I have no desire to return
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September 2023 by Melina Tunikula- Umu
Disappointing service!We got there first and they were already backed up upon our arrival.. they apologized for the issue and said they were gonna be with us shortly- we waited for over 7minutes only for them to serve 2 people before us! The ghetto service is real! Ughhh ?
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September 2023 by Katie Cummings
Nothing worse than ordering online and the ordering being incorrect. They forgot the bacon. Yes I was disappointed. But wasn’t going to drive all the way back. The bowl was still very good, but bacon would’ve made it 100x better.Just to add, they weren’t out of bacon, there was a huge bowl of it.
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September 2023 by Debbie Goetz
Paid $20 for sub and drink. Got to work and took two bites and threw in trash. Their mayonnaise was bad and soured. It made me sick. Notsurprised. This store has poor employees and been going down hill for awhile.
