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December 2023 by Adriana Marie Tilson
I was happy until I wasn't. My car was totaled and state farm finally cut my check. Well, they put a ten day hold on it. Consequentially, I lost out on a few purchases..a replacement vehicle, and other things I needed desperately.So no, not very happy with their policy.
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September 2023 by April Hamilton
Always helpful good customer service I like that they open Monday through Saturday ♥️?
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July 2023 by Lawondra Anderson
I want to shout out the incredible Ms. A. Grant, Senior Financial Service Representative here. She really gave me exceptional customer service. The security guard was kind. I love the entire branch. I am considering closing 1st advantage after dealing with Ms. A.Grant. A beautiful person?
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May 2023 by Toni Lee
Listen to the reviews about the customer service. All the way to the legal department. They are all nasty. Do not bank with them, they are super unhelpful, lie to their customers, and close your account without notice. Even when you have not violated any terms
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May 2023 by Shelly Land
Sean Sours is amazing!!! Had a great experience… patience… professionalism… very friendly… welcoming and informative. I’ve visited for years… however… Sean is an asset.
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May 2023 by Taylor Laflash
good luck getting a representative on the phone… impossible to get ahold of anyone.
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April 2023 by Marie TOPASNA
I opened my account in Sept 2022 and have no issues, great customer service. They offer promotions and specials. I recommend this Bank Highly!
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February 2023 by A C
Impossible to get a human on the phone. If my job lets me switch back to paper checks im going to close my account.
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January 2023 by Serving Tea Circa 2003
My dad referred me to Langley. Coming from BBT who I LOATHE, I was open to anyone. Langley has been AMAZING from beginning to current, and forevermore, I'm sure. My dad co-signed a CC and loan to help me rebuild my credit after a rough patch. The lady on the phone was so kind and said she realized I had great credit before that and was ecstatic to help!Gene (I believe was his name) is awesome. The billing/payments option online was updated and all my connected accounts were deleted (frustrating). Gene called me back weeks later to let me know they were recovered. Great service!
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July 2022 by Mark Heard
I like my credit union I like the financial products they offer
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April 2022 by jeff Gold
Great rates, WORST CUSTOMER SERVICE I’ve ever dealt with been on hold 3 times. They don’t want to answer so they hang up. I’m trying to freeze my retirement check, I bet when they don’t get paid they’ll answer the phone. Trying to get Navy federal back, at least they have a little customer service.
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March 2022 by Melissa J.
Awful support, terrible computer systems, won't even let me deposit my own checks from my clients. Kept me on the phone for four hours today and still will not allow me to deposit a basic $6K check. I guess they only support failing businesses that get pennies instead of Benjamins from their clients.
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January 2022 by Samantha Howell
My dad referred me to Langley. Coming from BBT who I LOATHE, I was open to anyone. Langley has been AMAZING from beginning to current, and forevermore, I'm sure. My dad co-signed a CC and loan to help me rebuild my credit after a rough patch. The lady on the phone was so kind and said she realized I had great credit before that and was ecstatic to help!My only complaint: why is the ATM in the teller lane at the Granby location? lol... Makes no sense, but I still use it.
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December 2021 by Amazing Amy
Love love love Langley ! I’ve been with almost every major bank and none of them take as great of a care as Langley does ?.
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July 2021 by Alexandra Lopez
Emily Strawn is the best she is always helping me in what I need. She responds toy questions i have very fast. Love the staff they are very polite. Me and my family appreciate Emily thank you.
