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January 2024 by Samoan Pride
I used them for my business. Bruce and Roderick were AWESOME! Professional and polite. Very efficient and was the delivery was ALOT sooner than expected!
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November 2023 by Jessi S
The store associates were very friendly. I took in a piece of unfinished wood to match the rest of my house. I already knew it was Brazilian Cherry but I wanted to make sure I ordered the correct thing. After picking up the wood I noticed it was a much different shade than the Brazilian cherry and didn't have much red tint to it at all. Nobody could really confirm or deny if what I received was supposed to be Brazilian Cherry. The few contractors I asked all agreed it was not. The corporate office pretty much told me I got what i got. I had to go with a different pattern to incorporate the different type of floor and pay my contractor an extra $500. The true Brazilian cherry around the borders is the rest of my whole first floor and quite a difference from what is now in my living room.
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November 2023 by Philip Robinson
Brenda is Awesome. She know all the details about all the products.
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September 2023 by Miguel Ramos
Great customer service and product availability!
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August 2023 by J Renèe ツ
Great customer service! Pricing was reasonable. I absolutely love the final product. I purchased the Tranquility Ultra 5mm Edgewater Oak. I took the (free) flooring sample to pick out complimenting paint and winded up with Mountain Air by Sherwin-Williams.
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August 2023 by philip
L&L and Watson Professional Flooring Services installed a bamboo veneer flooring in our home and it immediateley failed. It buckled throughout the 800 square feet of intallation. We submitted a warranty request and 145 days later L&L and Watson claimed they were not at fault and refused to correct the defects. The worst product, the worst installation and terrible customer service. Do not use this company for your flooring.After 145 days of no returned calls or emails L&L decided not to fix the buckling floor at my home (see the attached photo. I have many more). I submitted a review on Google and you now want me to call the same customer service line that I had called over 145 days with no help?Your company's products, service and customer service are disgraceful. You represent what most people assume about dishonest and shady contractors! I feel like a fool for having spent my hard earned money with L&L. And now I"m forced to sue L&L and Watson which will consume much more of my time and money.Shame on you!! I will do everything in my power to let anyone and everyone know about the dismal experience I had with your company.
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April 2023 by eric lysiak
Above and beyond, meeting my expectations!
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March 2023 by Tanner McFeeters
Fantastic customer service at the store. The associate quickly helped me load the product into my trailer and I was very pleased with the overall experience. Will definitely use this location again
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November 2022 by Jon Reed
Great place to get laminate flooring
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May 2022 by Angela Smith
The employees are very helpful and pleasant. Eventhough the flooring I need is discontinued, they still answered questions and listened.
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December 2021 by Todd Starling
They helpful and polite.
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November 2021 by Ben Gresham
Great staff and good selection
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October 2021 by Reigne Brown, REALTOR, Property Manager
Customer service was great.
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July 2021 by Brian Keith
The guys up front are fast and efficient
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May 2021 by Michelle Bentley
Great selection of vinyl and hardwood flooring at very reasonable prices
