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November 2023 by Cora Cochrane
Great customer service by Gina and the team. They went above and beyond.
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May 2023 by Tia Jones
Was told I had a “resting…face” during an interview with management, followed with “ we believe in hospitality not custom service..” Lost me as a customer of many years. Hospitality should always start on the back end, with your employees. To be this comfortable to display this kind of behavior during your hiring process is tasteless and shows a lack of training In management department. Thank God I was only in need of a pt for extra income and not dependent upon it.
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May 2023 by Bill Kilcullen
Great selection, excellent service and good prices on quality apparel. Stop by and you won't be disappointed ?
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April 2023 by Tianna Harrell
I personally do not recommend shopping nor applying to this facility. The management team were very biased against people of color. The management team made false allegations in order for them to find a reason for each associate and sales leads to leave or be fired.
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March 2023 by Lakezeya Robinson
Horrible
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January 2023 by Myra C.
It's not enormous, but has all the popular stores like Vans, Adidas, ASICS, Rack Room shoes, Levi's even Forever 21 and H&M. It's walkable and clean. There's a nice view of the water near the food court. Most shops offer military discounts.
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December 2022 by Karena R.
This outlet is no different than most outlets I've visited. Many of my favorites stores and this time of year many deals & if you're military there are some extra savings. Would definitely visit again if in the area.
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December 2022 by Gabbie E.
The Norfolk Premium Outlets has definitely been a good addition to the Hampton Roads area. You no longer see people having to travel to Williamsburg to shop at an outlet mall. They constantly have deals even during the off season and outside of Black Friday. On hot days, there is a lot of shade which you don't find many at an outlet mall. They also have a children's area which can be so convenient. There are a lot of benches outside of the stores which is perfect for the husbands waiting for their wives to shop (lol). They keep it clean and well kept. So much parking. So many stores to choose from. It's always a go to whenever we're back home visiting the 757.
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November 2022 by Angela W.
Norfolk Premium Outlet is located close to the Norfolk airport. There are mostly brand name stores and something for everyone. Their food court is lacking with about 4 opened. Otherwise, a great mall to shop with plenty of parking spaces.
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September 2022 by Anne M.
Please update your store hours.
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August 2022 by Renee Porter
Great experience with the customer service! Great selection! The girls were so helpful in getting the sizes that I needed. Ashley, Kaitlin and Amber were so professional and helpful!
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August 2022 by Gary Henderson
Clean and well stocked.
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June 2022 by malika owens
I enjoy shopping here but as a customer, I don't care for the rude and entitled customers that I shop around. The consumer etiquette is low. I expect that kind of behavior at Wal-Mart!
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May 2022 by Staysi B.
Excellent shopping in Norfolk! I love the variety of stores. Some of my favorites are H&M, Nike, Old Navy, Bath and Body Works, Tory Burch, Kate Spade, Express and Coach. Plaza Azteca is a great lunch spot to take a break in between stores.
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April 2022 by Heidi S.
I was so mad and angry when I went to the outlets to get converse and on there website it said they closed at 8:00 I went there at 7:00 and they were closed it said they closed at 5 and opened tomorrow at 11:00 on the window WHEN ON THE WEBSITE IT SAID THAT IT CLOSED AT 8:00