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February 2024 by Idris Erol
Very friendly and very quick service.
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February 2024 by Tonie Poynter
Pleasant experience didn't have to wait all day great job!
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January 2024 by Ronald Wilkerson
Very good job
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January 2024 by Christa Dancy
Awesome job thanks!
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January 2024 by joseph herbert
Quick and efficient yes indeed I love the service
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January 2024 by Dan H
These guys treated me right. Had a timing belt failure that could have resulted in having my engine replaced so luckily it was caught In time. Very happy they were able to get my issue resolved. Mike did a great job of communicating and showing me everything that was going on and needing to be done.His mechanic was also very helpful and knowledgeable.
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December 2023 by Precious C.
If I could give 10 stars I WOULD!!! After I stopped by a few car spots looking for an affordable Oil change i stumbled across this spot and figured I'd see how much they'll charge me since lots of car places like to charge an arm and a leg (they have amazing prices)... anyway as Micheal was waiting for my oil to drain he walked all of my tires to ensure everything was stable, he approached my driver side tire, did a little shake he noticed that my tire was extremely loose so he investigated (I've had another shop do the same thing and they completely ignored it) , to both of our surprise he discovered that a nut was darn near about to fall off and if I would have driven no more than 50 miles the whole tire would have fallen off....while driving!!!! Thank you Micheal for Discovering it and Thank you to the other gentleman who tightened everything up for me i am extremely grateful I WILL BE BACK!!
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December 2023 by Monica Rice
Very friendly and professional service.I appreciate the quick service. Owner was a charming person and definitely deserves my family's business. We will be back! Thank you
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November 2023 by Natalie Pellerin
Very professional and informative, also the cost was reasonable,, no long drawn out waiting period just for and oil change. Will recommend them to family and friends.Service: Oil change
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November 2023 by Katherine Morales
We took our car in to have our spark plugs and cabin filter changed before a road trip. The engine light came on for a misfire two days after the maintenance. We took it back in and they replaced the ignition coil on the problem cylinder. A couple days later the engine light is back. Random/ multiple misfires this time. They recommended we replace all ignition coils. So we replaced them all. Cylinders misfiring code popped back up again, now both codes pop random/multiple and the original problem cylinder. We called and they told us to take our 600 mile road trip back to Norfolk with the cylinders misfiring code and not to take our car in anywhere else. Not even another meineke. We ended up taking it to another meineke in the state we are visiting because we didn’t want to risk taking the road trip back with this code popping on. This other meineke looked at the spark plugs this location did and found out they put in a smashed spark plug in our V8 engine and they did not change our cabin filter as requested. Do not take your vehicle to this location!
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October 2023 by Katherine M.
We took our car in to have our spark plugs and cabin filter changed before a road trip. The engine light came on for a misfire two days after the maintenance. We took it back in and they replaced the ignition coil on the problem cylinder. A couple days later the engine light is back. Random/ multiple misfires this time. They recommended we replace all ignition coils. So we replaced them all. Cylinders misfiring code popped back up again, now both codes pop random/multiple and the original problem cylinder. We called and they told us to take our 600 mile road trip back to Norfolk with the cylinders misfiring code and not to take our car in anywhere else. Not even another meineke. We ended up taking it to another meineke in the state we are visiting because we didn't want to risk taking the road trip back with this code popping on. This other meineke looked at the spark plugs this location did and found out they put in a smashed spark plug in our V8 engine and they did not change our cabin filter as requested. Do not take your vehicle to this location!
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October 2023 by Eric Cox
Had an amazing experience the mechanic (BEN PRINES) was very informative and knowledgeable with my car’s year make and model. I was blown away with professionalism and time management with the work on my vehicle.Services: Tires
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October 2023 by Norfolk Hack
Got my brakes repaired there, everything went smooth and quickly. Great service, fantastic communication and a flexible schedule was very appreciated. I think we have found our new service shop!Services: General repairs & maintenance
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October 2023 by Paul Boone
Great customer service. Very fair and courteous. Pricing was great. We'll be back.Service: Auto brake repair
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September 2023 by Ege Konuk
Mike seems honest but the team lack skills of diagnostic. I came in for a starter issue and they said its not about the starter instead they changed the battery poles that just cost me 184 in total. Now I still need a starter repair. I won't recommend this mechanic.
