MobilityWorks is a leading provider of wheelchair accessible vehicles, wheelchair lifts, and mobility scooters. Through their national network, they offer a wide range of products and personalized solutions to meet the needs of their customers. Customers have praised the friendly and knowledgeable staff at MobilityWorks. One customer rented a minivan with a ramp for a family member's appointment and was impressed by the cleanliness, maintenance, and ease of operation of the vehicle. Another customer, Juan, who works at the Norfolk, VA location, was described as "amazing" with his outstanding customer service and ability to listen to the customer's needs. The company's service department has also received positive feedback. One customer had their wheelchair lift quickly and efficiently repaired, with fair pricing for the work done. The customer was able to get an appointment within hours of calling and was treated well on a follow-up phone call, with their questions answered pleasantly. While one customer had a negative experience with the stair lift installation department, they acknowledged that it was an isolated incident and that the rental vehicle department provided an overwhelmingly positive experience. The customer praised the kindness and professionalism of the staff, particularly Patrice Bascom at the Norfolk office. Overall, MobilityWorks is regarded as a reliable and customer-focused business that provides a wide range of mobility solutions and excellent service to its customers.
Excellent company. I needed a van within a week. Al came through with flying colors. He got the van I wanted brought in from Florida. Had it inspected for VA and delivered it to me in record time. I absolutely recommend Mobility Works. Oh and their customer service is Outstanding!
September 2024
William was very helpful. Doing business was easy.
March 2024
Everyone here is friendly and knowledgeable. I had to rent a minivan with ramp for my aunt's appointment. The vans are clean, well maintained and easy to operate.
