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September 2023 by Crystal James
I only see John every time I go to this nail salon. He takes care when doing my pedicure and is always pleasant.Service: Pedicure
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August 2023 by Tonesha Fordyce
I asked for cut down. The signs says $5. Why was I charge $10. I swipe my card anyways because I’m not about to cry about it but that was a little off. Everyone seem nice except when they’re trying to get you to spend more money it’s honestly annoying.
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July 2023 by Emma Desrocher
DO NOT GO HERE. Honestly the worst experience i’ve ever had at a nail salon. I was charged way more than the prices on the menu say, and the lady had the audacity to chase me out of the store because she “forgot” to charge me the extra $10 for french when I was already charged $30 more than the menu price. The place is nasty and looks like it’s never been cleaned. I got a dip manicure and a pedicure. The pedicure was fine. The dip nails turned out absolutely awful. The picture speaks for itself. The lady filed my nails down raw. I originally asked for french, she said she couldn’t do french. Then I asked for rounded nails, she said she couldn’t do that. I got the most basic dip nails I could and she couldn’t even do that right. My nails are completely uneven, bumpy, and cracked?? She did about 10 coats of the dip and had to keep wiping it off. They are so mushy. She didn’t even bother wiping off the dip around my nail. the pictures speak for themselves. I am honestly so in shock that this is actually what my nails look like. The worst experience EVER. Save your money and do not go here.Services: Pedicure
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June 2023 by •3•
Really nasty salon, all tools looked dirty but despite that the nails came out okay. I washed my hands in the bathroom for about 10 minutes trying to get the nail glue off my skin because she was being extremely sloppy with it. The only reason I’m not giving it a 1 is because the nails look decent enough.Edit:Never mind it’s terrible this is the next day. Pinky is yellowing. DONT WASTE YOUR MONEY HEREService: Acrylic nails
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May 2023 by Carmen Taylor
I moved to Virginia Beach over a year ago and finding a good nail salon has been a nightmare!!! I tried 8 different places and they were all terrible. Nail 21 is now my nail place that did everything I asked and they do an excellent job and are very friendly! I’ve been here twice so far and had great experiences both times.Service: Pedicure
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May 2023 by JAVARA “j” P
Love the massage and the people are so friendly..took me at the last min and got me right and you get a complimentary snack(drink and bag of chips)
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February 2023 by Raye Lin Klepac
Super confused about pricing as the menu states $50 for a mani/pedi and I was charged $80. No acrylics or any add ons. Super rushed as only 2 techs working. Even though I booked an appointment I wasn't attended to until nearly 45 after appt time. Techs were nice but owner should have more staff or turn away walk ins.
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October 2022 by Chocolate Dropp
DO NOT GO HERE! WASTE OF MY MONEY AND TIME! FOR SOMETHING SIMPLE. NO designs or anything it was just a simple coffin shape gel nails and it's clunky bubbly all my nails have bubbles on them because the nail "tech" applied five layers of nail polish to each finger then had to scrub the excess acrylic off of my skin. I'm in so much disgust and disarray from my experience that I had to force myself to have a drink to calm myself down. I should have never paid I should have just walked out of the door dated 10/18/2022Services: Pedicure
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September 2022 by Khalia Douglas
I only came here because my regular salon was too busy and I just needed a acrylic soak off. I’ll keep this short.. the place is absolutely infested. A roach crawled across the table I was getting my nails done at. I saw several other bugs there. Ruined my nail bed, nipped me with the tool. Seriously just don’t.
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August 2022 by Robin Headley
Only went for pedicure I like my toe nails cut as short as can be the more I told her short the more the 2 women just kept filing my toe nails. After a week polish started chipping went to another place and she said what happened they left all kinds of hang nails and just made a mess of my toes....and I saw baby rouches crawling on floor never again!!!!!Service: Pedicure
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May 2022 by Amy A.
I came to this shop this past Monday with two of my friends-one of whom recommended it, based upon her positive first experience with them. My friends arrived ten before me, and had already begun their services-one had a fill with gel polish and a toe polish change, the other had a spa pedicure. The nail technician that greeted me (who worked on my friend's fill and polish) told me that she would start on my service as soon as she finished-which I didn't mind in the least;in fact it gave me enough time to choose my color and bounce to chat between my friends. I intended to have a pedicure initially, but changed my mind to a polish change (gel polish and regular for the toes); as I didn't want to keep the ladies waiting since they were done by the time my service started. The technician seemed annoyed when I told her that I changed my mind, I was polite and kept a smile on my face nonetheless. As she started to remove the regular polish I had on, she was more concerned about wiping the polish off of her fingers than the polish on my toes. My nails are still lined with the previous color I had on. Then she started applying the polish, rather hurriedly. In her rush, she bumped against the fourth toe of my left foot; I didn't mention it because I was sure that she would fix it and carried on chatting with the girls. Once she finished, she took my sneakers and walked off to her station. She didn't say anything, I was confused for a second, but I followed. She literally threw my shoes on the ground, one shoe flipped over; when she saw that I witnessed the whole thing, she gathered both and placed them to the side. I was frustrated and considered not continuing on with the gel polish. I ignored that thought and proceeded. The first half of it was awkward. She complimented my watch, and asked me about the brand, so that broke the ice a little bit. As the service proceeded, she slapped the polish on, after painfully buffing my nails with a drill. She then attempted to remedy the sloppy job with more painful filing. It wasn't until the end of the service did she try to make pleasant small talk and then applied lotion all over my forearms and all over my watch.
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February 2022 by Jennifer Walters
Jenny took care of me with amazing customer service and the family environment is where I like to be. I feel amazing walking out with my nails looking fabulousService: Acrylic nails
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January 2022 by Kimberly Davis
I went yesterday to get my nails done. The salon itself was dirty. The counter tops looked like they had never been cleaned. The woman who did my nails was incredibly rough. She nicked my hands and fingers multiple times with the nail buffer and with the nail file. It was honestly the most painful manicure I’ve ever had. I already lost a nail at 17 hours post-manicure. And all I did was get dressed. I will never return to this salon.
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October 2021 by Vo trung
I very happy ? with there's served friendly kindness doing good job and one thing I like the most is they taking the time to do it right so I 'll recermen you're guys should come and try I'm sure yours not disappointed they good job good attitude. I'm glad I'm come there very happy ??????
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September 2021 by Sarah G.
Second time going to Nail 21st had a great time the first time and went back again. Staff is very nice and courteous. Good conversation and amazing service for all three of us with no appointment. I got the spa pedicure the first time and it was unlike any other one I have had it lasted a very long time my feet felt soft or so long they take their time and do a good job! Months past I go back yesterday and got the spa pedicure again, a manicure and my eyebrows done everyone did a great job and I feel great! Was worth the money I will be back.
